Managing Network Documentation

Question 1

Documentation should be kept in what 3 forms?

Answer 1

1) electronic copy for easy modification
2) hard copy, (ideally several)
3) Off-site copy

Question 2

When lending network documentation to staff what should you check first?

Answer 2

That they’re cleared to have it

Question 3

Name two scenarios where good schematics and diagrams come in useful?

Answer 3

1) Troubleshooting

2) when you want to extend your network and need a clear picuture of how the extended picture will look like

Question 4

List 568B PIN out to wire colour

Answer 4

1. Orange/White
2. Orange
3. Green/White
4. Blue
5. Blue/ White
6. Green
7. Brown/White
8. Brown

Question 5

Which pins are swapped on a crossover cable?

Answer 5

1 and 3 goes to 2 and 6 at the other end

Question 6

After adding a new cable segment on your network what do you need to update?

Answer 6

wiring schematics

Question 7

Apart from the physical devices and connectivity paths, what other peice of info should physical network diagrams include?

Answer 7

Firmware revision

Question 8

List 3 diagramming tools

Answer 8

1) Visio
2) SmartDraw
3) various CAD

Question 9

What documentation should you update if you make any changes or additions to physical devices in your network

Answer 9

The physical network diagram

Question 10

List 5 things, amongst others, does a logical network diagram contain?

Answer 10

1) protocols
2) configurations
3) addressing schemes
4) access lists
5) types of application

Question 11

ISO 19770-1 outlines what?

Answer 11

the best practices for IT asset management in an organization

Question 12

ISO 19770-2 is a standard for what?

Answer 12

Machine encapsulation (using a SWID tag) of inventory data

Question 13

ISO 19770-3 is a standard for what?

Answer 13

machine encapsulation of rights associated with software licenses

Question 14

what reasons is documenting IP address utilization helpful?

Answer 14

1) troubleshooting

2) identifying discontiguous networks that cause routing issues

Question 15

What 2 pieces of useful information should be documented within Vendor documentation?

Answer 15

1) SLAs

2) Deadlines for warranties

Question 16

Racks are ruled in what unit of measurement? How tall is a standard rack in this unit?

Answer 16

Units. 1 unit = 1.75 inches.

A standard rack is 42 units high

Question 17

IDF diagrams should be based on what?

Answer 17

Architect’s plan where possible so that actual lengths and cable runs can be documented. A sketch drawn to scale is acceptable if no plan exists (from test questions but not covered in guide)

Question 18

Which ISO 19770 provides a general overview of the functions provided by the standards and their benefits to an IT infrastructure.

Answer 18

19770-5

Question 19

machine encapsulation of rights associated with software licenses is associated with which 19770 IT asset management standard?

Answer 19

19770-3

Question 20

In network documentation, what type of symbols would you use when sketching a design?

Answer 20

Scratch symbols

Question 21

Cable labelling should always define where the cable is coming from and going to. TRUE or FALSE?

Answer 21

TRUE

Question 22

Inventory management is the tracking of assets from when to when?

Answer 22

the time they are purchased to the when they’re decommissioned or damaged.

Question 23

3 reasons we create rackdiagrams?

Answer 23

1) to help locate servers in the racks
2) plan locations of new servers
3) detail how the racks are wired

Question 24

List the 7 key peices of information in a change request?

Answer 24

1) Item to be changed
2) Reason/Justification
3) Priority
4) Change Description
5) Change Rollback plan
6) Technical evaluation (why it will success, test data)
7) Duration