Managing Email Flashcards

1
Q

What does CAPTCHA stand for?

A

Completely Automated Public Turing test to tell Computers and Humans Apart

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2
Q

Why do we need CAPTCHA?

A

To prevent automated spam and ensure users are human before joining mailing lists or blogs

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3
Q

What form do CAPTCHAs usually take?

A

Distorted letters and words that humans can recognize but computers cannot

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4
Q

How can you categorize emails in Outlook?

A

Using colour-coded tags called categories

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5
Q

What is the first step to add a category tag in Outlook?

A

Click on a message and then on the Categorize icon

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6
Q

What can you do to prioritize emails in Outlook?

A

Add a flag to a message

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7
Q

How do you flag a message in Outlook?

A

Click on Follow Up in the Tags group on the Home tab and choose the type of flag

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8
Q

What are three methods to organize emails in Gmail?

A
  • Add stars
  • Mark as Important
  • Use Labels
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9
Q

What is a Message Rule in Outlook?

A

A feature to specify actions for messages from a certain address

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10
Q

What is the first step to create a Message Rule in Outlook?

A

Select a message from the address you want to re-route

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11
Q

How do you set up a filter in Gmail?

A

Select a message, click on More, then Filter messages like these

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12
Q

What happens when you use the sorting option in an email folder?

A

All emails are grouped according to the selected sorting option

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13
Q

How does Gmail sort emails?

A

According to the sender or subject line

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14
Q

What are contact groups or distribution lists used for?

A

To send messages to multiple members by typing the group’s name

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15
Q

Fill in the blank: A message in Outlook can have both a _______ and a flag.

A

colour tag

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16
Q

True or False: Labels in Gmail act as filters.

A

True