Management strategies

Question 1

heroes

Answer 1

Hero’s or champions are the businesses successful employee’s who reflect its values and therefore, act as an example for others

Question 2

symbols

Answer 2

These are the events or objects that are established to represent something the business believes to be of importance.

Question 3

Rituals and celebrations;

Answer 3

These are routine behaviours patterns in a businesses everyday life, For example, regular social gatherings can help develop a sense of belonging among employee’s who work in small during the week.

Question 4

Values and practises

Answer 4

These are the way things are done in the business. Example of corporate values and practises include honesty, hard work, teamwork, quality customer service, employee participation and innovation