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ENP > Management of Employees > Flashcards

Management of Employees Flashcards

1
Q

Performance Planning: Identification of Goals and Desirable Behaviors

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2
Q

Setting and Communication Performance Standards

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3
Q

Employee Attitudes, Opinions and Satisfaction

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4
Q

Measuring Results and Feedback

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5
Q

Implementation of Performance Improvement Strategies

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6
Q

Evaluation of Results

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7
Q

Discipline / Corrective Action

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8
Q

Customer Service & Stakeholder Satisfaction

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9
Q

Recruiting Determining Needs

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10
Q

Candidate outreach and education

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11
Q

Identifying Selection Criteria

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12
Q

Recruiting Internal Sourcing

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13
Q

Recruiting External Sourcing

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14
Q

Evaluation of Recruitment Effectiveness

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15
Q

Applicant Testing

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16
Q

Interview Panels

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17
Q

Agency Tours and Information

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18
Q

Criminal Backgrounds and Reference Checks

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19
Q

Training Needs Analysis

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20
Q

Development and Implementation of Training Programs

21
Q

Evaluation of Training

22
Q

Quality Assurance/Quality Improvement of Training Programs

23
Q

Job Analysis and Job Description

24
Q

Setting Pay Rates

25
Q

Compensation and Benefit Types

26
Q

Philosophies and Strategies

27
Q

Benefits Economic Factors

28
Q

Pay Adjustments and Increases

29
Q

Medical Benefits

30
Q

Career Planning and Development

31
Q

Job Satisfaction and work culture

32
Q

Promotional Opportunities

33
Q

Negligent Retention

34
Q

Mentoring

35
Q

Leadership Development

36
Q

Cross Training

37
Q

Policies and Practices

38
Q

Employement Rights and Privacy

39
Q

Harassment and Bullying

40
Q

Affirmative Action Plans

41
Q

Worker Compensation Laws/Regulations

42
Q

Unemployment Compensation Laws/Regulations

43
Q

Social Security

44
Q

Canada Labour Relations Board (Canada)

45
Q

Union Representation of Employees

46
Q

Collective Bargaining

47
Q

Unfair Labor Practices

48
Q

Strikes

49
Q

Boycotts

ENP (6 decks)

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