Management, Monitoring, and Optimization (Ch. 20)

Question 1

___this document spells out all details concerning what work is to be performed, deliverables, and the timeline a vendor must execute in performance of specified work

Answer 1

Statement of Work (SOW)

Question 2

____ is an agreement between two or more organizations that details a common line of action

Answer 2

Memorandum of Understanding (MOU)

Question 3

___ an agreement whereby one party is agreeing to pay another party for the use of a piece of software for a period of time

Answer 3

Master License Agreement (MLA)

Question 4

____an agreement that defines the allowable time in which a party must respond to issues on behalf of the other party usually service contracts

Answer 4

Service-Level Agreement (SLA)

Question 5

a general term that encompasses several types of control systems used in industrial productions
is ____

Answer 5

Industrial control system (ICS)

Question 6

___ is a system operating with coded signals over communication channels to provide control of remote equipment

Answer 6

Supervisory Control and Data Acquisition (SCADA)

Question 7

____ are networks primarily devoted to VoIP and video data that often require segmentation from the rest of the network at some layer

Answer 7

medianets

Question 8

____ is a form of bandwidth optimization that works by delaying packets that meet a certain criteria to guarantee usable bandwidth for other applications

Answer 8

Packet shaping

Question 9

____ provides IP-based redundancy , allowing a group of hosts on the same network segment (referred to as a redundancy group) to share an IP address;

Answer 9

common access redundancy protocol (CARP)

Question 10

____comprise high-capacity storage devices that are connected by a high-speed private network (separate from the LAN) using a storage-specific switch

Answer 10

Storage area networks(SAN)

Question 11

____is an IP-based networking storage standard method of encapsulating SCSI commands (which are used with storage area network) within IP packets, allowing the use of the same network for storage as is used for the balance of the network

Answer 11

internet small computer system interface (iSCSI)

Question 12

___ is a high-speed network technology (commonly running are 2-, 4-, 8-, and 16-gigabit per second rates) primarily used to connect computer data storage; it operates on an optical network that is not compatible with the regular IP-based data network

Answer 12

FC fiber channel

Question 13

Crossover cable pin connections

Answer 13

1,3 & 2,6

Question 14

Rollover cable pins

Answer 14

1.8 & 2,7

Question 15

802.1d

Answer 15

STP

Question 16

802.1w

Answer 16

RSTP

Question 17

802.1q

Answer 17

VLAN tagging

Question 18

802.3af

Answer 18

POE

Question 19

802.3at

Answer 19

POE+

Question 20

802.11x

Answer 20

RADIUS security for WLANs