Management Matters Flashcards
1
Q
What 10 things make a fab leader?
A
Introduces self Less talking more listening Empower Live the values Accessible Give credit and thanks Remain positive Welcome challenge Balance - when to intervene and when to stay out Learn and develop
2
Q
Leadership style
Action centred leadership
A
We should stick in the middle of:
Task
Individual
team
3
Q
What is emotional intelligence?
A
Self aware
Social awareness
Self management
Relationship management
4
Q
What are the 8 common workplace stressors?
A
Lack of time or perceived time Too many tasks Lack of clarity Lack of knowledge Change Worrying about events not happened Lack of control Physical health/relationships
5
Q
What we have a available at BWC to combat stress
A
Stress risk assessment
Confidential care
Staff experience team
6
Q
What are the advantages of delegation?
A
Saves time Reduction of work Interest and initiative Expansion and diversification Efficient functioning Satisfaction for staff Benefits of specialised care Opportunity for development
7
Q
Disadvantages of delegation?
A
Trust issues with staff
Some staff enjoy keeping skills to themselves
Time
May ensure cost/training
Once you delegate a job can’t remove it without loosing face
Reluctance to relinquish control
8
Q
Smart or smarter goals
A
Specific Measurable - how will know it’s done Achievable Relevant to the role, team, development Time Ethical right Recordable
