MANAGEMENT FUNCTIONS Flashcards
The process of bringing into use different resources to achieve a desired result.
management
Involves a series of activitiesor operations such asplanning, organizing, directing, and controlling.
management
Plans are the means by which managers achieve their objectives.
PLANNING
TYPES OF PLANS:
Short-Range Plans/Operational Plan
Intermediate Plans
Long-Range Plans/Strategic Plan
Contingency Plan
also known as back up plan
Contingency Plan
The resources of the business should be organized in such a way as to facilitate their optimum utilization.
ORGANIZING
TYPES OF ORGANIZATIONAL CHARTS:
Line Structure
Line and Staff Structure
- SIMPLEST organizational structure
- VERTICAL LINK between various levels of management
- authority comes from the top and moves downward
Line STRUCTURE
- STAFF ARE ADDED in the line structure
- the line functions are directly involved in the operation of the firm while the staff serves as adviser or consultant to them
Line and staff STRUCTURE
LEVELS OF MANAGEMENT:
01 Senior Management
02 Middle Management
03 Supervisory Management
- HUGHEST LEVEL OF MANAGEMENT
- their functions concentrate on SETTING GOALS and directions of the company and NOT THE DAY TO DAY operations
SENIOR
MANAGEMENT
- includes department or division heads
- responsible for MEETING THE GOALS that senior management set
MIDDLE
MANAGEMENT
- FRONT LINERS of the management team
- responsible for the smooth-running day to day operation of the firm
- in charge of the foremen, crew leaders, clerks
supervisory
management
The process of hiring the right people into the right job.
STAFFING
steps in staffing
01 Job Analysis
02 Personnel Recruitment and
Selection
03 Orientation of Office
Practices and Procedures
04 Training
05 Performance Appraisal
06 Motivation
- Finding out WHAT SKILLS and HOW MANY WORKERS are needed in the company
JOB ANALYSIS
is identifying the NEEDED skills, abilities,
educational attainment, traits, and other attributes of a job.
Job Specification
defines the duties, functions, and performance required in a particular position.
Job Description
- Process of ATTRACTING qualified workers for a specific job vacancies and selecting the best among them.
PERSONNEL RECRUITMENT & SELECTION
can be done through radio, posters, newspapers, internet,
agencies, or word of mouth.
JOB POSTINGS
steps for selection:
01 Screening
02 Preliminary Interview
03 Testing
04 Reference Checking
05 Employment Interview
06 Physical Examination
The process of ELIMINATING unqualified applicants and trimming down the list of those who qualify.
SCREENING
OTHER IMPORTANT INFORMATION may be extracted from the applicants particularly those that are not written in their resumes or application letters.
PRELIMINARY INTERVIEW
is done to MEASURE an applicant’s intelligence, strength,
personality traits, aptitudes, interests, job knowledge, and
proficiency.
* It helps assess how well an applicant can do a simple work
and how will he/she get along with the superiors and co-worker
EMPLOYMENT TESTING / TESTING
CONTACTING former employers, teachers or friends to gather more information about the applicant that will help you in your decision to hire or not.
reference
checking
The applicant’s strengths and weaknesses, his/her decision-making skills, and other areas that were not covered in previous steps are assessed.
may be done by one
person or a panel.
employment interview / INTERVIEW
This involves subjecting the applicant to MEDICAL EXAM such as laboratory tests, x-rays to determine his/her fitness to work.
physical examination
After an applicant is hired, they will be ORIENTED with adequate information about the company, its rules and policies, and the benefits that the company provides to its employees.
orientation of office practices and procedures
Companies give TRAININGS to new comers to ensure
that the desired result or performance of the
employee is achieved.
training
Providing FEEDBACK about the employees’ performance at
work and suggest needed change in skills, knowledge,
attitude, and behavior to meet company’s objectives.
* These information will be needed in making a promotion and firing decisions.
* This should be done fairly, objectively, and accurately.
performance appraisal
When employees’ are lack in motivation or drive to achieve
a particular goal, issues must be address to motivate them
in order for them to perform better and avoid problems in
the future
motivation
KNOWING what is actually happening and making the
necessary corrections in case it doesn’t meet the predetermined standards or goals.
* An entrepreneur should be able to MONITOR employees’ behavior and Company’s output.
CONTROLLING
areas that an entrepreneur must have control of:
01 Facilities
02 People
03 Information
04 Finances
05 Work Process
06 Organizational Structure
