MANAGEMENT FUNCTIONS

Question 1

The process of bringing into use different resources to achieve a desired result.

Answer 1

management

Question 2

Involves a series of activitiesor operations such asplanning, organizing, directing, and controlling.

Answer 2

management

Question 3

Plans are the means by which managers achieve their objectives.

Answer 3

PLANNING

Question 4

TYPES OF PLANS:

Answer 4

Short-Range Plans/Operational Plan
Intermediate Plans
Long-Range Plans/Strategic Plan
Contingency Plan

Question 5

also known as back up plan

Answer 5

Contingency Plan

Question 6

The resources of the business should be organized in such a way as to facilitate their optimum utilization.

Answer 6

ORGANIZING

Question 7

TYPES OF ORGANIZATIONAL CHARTS:

Answer 7

Line Structure
Line and Staff Structure

Question 8

• SIMPLEST organizational structure
• VERTICAL LINK between various levels of management
• authority comes from the top and moves downward

Answer 8

Line STRUCTURE

Question 9

• STAFF ARE ADDED in the line structure
• the line functions are directly involved in the operation of the firm while the staff serves as adviser or consultant to them

Answer 9

Line and staff STRUCTURE

Question 10

LEVELS OF MANAGEMENT:

Answer 10

01 Senior Management
02 Middle Management
03 Supervisory Management

Question 11

• HUGHEST LEVEL OF MANAGEMENT
• their functions concentrate on SETTING GOALS and directions of the company and NOT THE DAY TO DAY operations

Answer 11

SENIOR
MANAGEMENT

Question 12

• includes department or division heads
• responsible for MEETING THE GOALS that senior management set

Answer 12

MIDDLE
MANAGEMENT

Question 13

• FRONT LINERS of the management team
• responsible for the smooth-running day to day operation of the firm
• in charge of the foremen, crew leaders, clerks

Answer 13

supervisory
management

Question 14

The process of hiring the right people into the right job.

Answer 14

STAFFING

Question 15

steps in staffing

Answer 15

01 Job Analysis
02 Personnel Recruitment and
Selection
03 Orientation of Office
Practices and Procedures
04 Training
05 Performance Appraisal
06 Motivation

Question 16

• Finding out WHAT SKILLS and HOW MANY WORKERS are needed in the company

Answer 16

JOB ANALYSIS

Question 17

is identifying the NEEDED skills, abilities,
educational attainment, traits, and other attributes of a job.

Answer 17

Job Specification

Question 18

defines the duties, functions, and performance required in a particular position.

Answer 18

Job Description

Question 19

• Process of ATTRACTING qualified workers for a specific job vacancies and selecting the best among them.

Answer 19

PERSONNEL RECRUITMENT & SELECTION

Question 20

can be done through radio, posters, newspapers, internet,
agencies, or word of mouth.

Answer 20

JOB POSTINGS

Question 21

steps for selection:

Answer 21

01 Screening
02 Preliminary Interview
03 Testing
04 Reference Checking
05 Employment Interview
06 Physical Examination

Question 22

The process of ELIMINATING unqualified applicants and trimming down the list of those who qualify.

Answer 22

SCREENING

Question 23

OTHER IMPORTANT INFORMATION may be extracted from the applicants particularly those that are not written in their resumes or application letters.

Answer 23

PRELIMINARY INTERVIEW

Question 24

is done to MEASURE an applicant’s intelligence, strength,
personality traits, aptitudes, interests, job knowledge, and
proficiency.
* It helps assess how well an applicant can do a simple work
and how will he/she get along with the superiors and co-worker

Answer 24

EMPLOYMENT TESTING / TESTING

Question 25

CONTACTING former employers, teachers or friends to gather more information about the applicant that will help you in your decision to hire or not.

Answer 25

reference
checking

Question 26

The applicant’s strengths and weaknesses, his/her decision-making skills, and other areas that were not covered in previous steps are assessed.

may be done by one
person or a panel.

Answer 26

employment interview / INTERVIEW

Question 27

This involves subjecting the applicant to MEDICAL EXAM such as laboratory tests, x-rays to determine his/her fitness to work.

Answer 27

physical examination

Question 28

After an applicant is hired, they will be ORIENTED with adequate information about the company, its rules and policies, and the benefits that the company provides to its employees.

Answer 28

orientation of office practices and procedures

Question 29

Companies give TRAININGS to new comers to ensure
that the desired result or performance of the
employee is achieved.

Answer 29

training

Question 30

Providing FEEDBACK about the employees’ performance at
work and suggest needed change in skills, knowledge,
attitude, and behavior to meet company’s objectives.
* These information will be needed in making a promotion and firing decisions.
* This should be done fairly, objectively, and accurately.

Answer 30

performance appraisal

Question 31

When employees’ are lack in motivation or drive to achieve
a particular goal, issues must be address to motivate them
in order for them to perform better and avoid problems in
the future

Answer 31

motivation

Question 32

KNOWING what is actually happening and making the
necessary corrections in case it doesn’t meet the predetermined standards or goals.
* An entrepreneur should be able to MONITOR employees’ behavior and Company’s output.

Answer 32

CONTROLLING

Question 33

areas that an entrepreneur must have control of:

Answer 33

01 Facilities
02 People
03 Information
04 Finances
05 Work Process
06 Organizational Structure