Management (Dont know)

Question 1

Which of the following statements regarding traits and leadership is incorrect?
Select one:
a. All traits are equally effective in predicting leadership potential across organizations.
b. In large, bureaucratic organizations, leader traits have less impact on behavior than in a small, entrepreneurial organization.
c. Some traits have a stronger impact on leader emergence than on leader effectiveness.
d. Recognition of leader traits can help select appropriate managers for organizations.

Answer 1

A

Question 2

Nelson is the manager of a marketing department in a medium sized company. Nelson has six employees reporting to him. In deciding the goals for the department for next quarter, Nelson is holding a meeting for employee input and direction. Nelson uses a(n) \_\_\_\_\_\_\_\_\_ style of decision making in the marketing department.
Select one:
a. authoritarian
b. democratic
c. laissez-faire
d. supportive

Answer 2

B

Question 3

All of the following are factors contributing to building high-quality leader-member exchange except
Select one:
a. leader fairness.
b. leader delegation.
c. employee job satisfaction.
d. personality similarity.

Answer 3

C

Question 4

Which of the statements regarding research on House’s path-goal theory is correct?
Select one:
a. House’s theory suggests that the leader’s style is fixed and the environment changes.
b. The theory has been fully tested and verified.
c. The theory’s greatest contribution is the importance of the leader’s ability to change styles depending on the circumstances.
d. House’s theory is based upon goal-setting theory.

Answer 4

C

Question 5

All of the following are consequences of a high-quality leader-member exchange relationship except
Select one:
a. job satisfaction.
b. lower turnover.
c. organizational commitment.
d. effort in building good relationships.

Answer 5

C

Question 6

Leaders who hold a position of authority and utilize the power that comes from their position as well as personal power to influence others are called
Select one:
a. informal leaders.
b. transformational leaders. 
c. formal leaders.
d. charismatic leaders.

Answer 6

C

Question 7

Research on transformational and transactional leadership shows all of the following except
Select one:
a. transformational leaders increase the performance of their followers.
b. transactional leaders have positive influences over employee attitudes.
c. transformational leaders create higher levels of commitment to organizational change efforts.
d. transactional leaders increase the intrinsic motivation of their followers.

Answer 7

D

Question 8

Together mission and vision play which three critical roles?
Select one:
a. strategy development, metrics on innovation, and communication of the organization’s purpose
b. communicating the purpose of the organization to stakeholders, informing strategy development, and developing the measurable goals and objectives to gauge success of the organization’s strategy
c. communicating the organization’s reason for being, how it aims to serve its key stakeholders, and what is its future-oriented declaration of its purpose and aspirations
d. showing the beliefs of the organization, communicating how it aims to serve its key stakeholders, and laying out the organization’s purpose for being

Answer 8

B
Hint:
There’s 2 communicating
(Communicating the purpose)

Question 9

Those stakeholders most often emphasized in mission statements are
Select one:
a. customers and employees.
b. government and communities.
c. employees and society.
d. investors and the government.

Answer 9

A

Question 10

A judge throws out a criminal case because the police officers did not follow proper protocol when they collected the evidence. On her deathbed, she realized that she worked too much and regretted not spending more time with her family. These are examples of which of the five ethical frameworks:
Select one:
a. Enlightened self-interest and Utilitarian ethics
b. Utilitarian ethics and Constrained egoism
c. Enlightened self-interest and Categorical imperative
d. Constrained egoism and Ethics of interdependence
e. Categorical imperative and Ethics of interdependence

Answer 10

A or C

Question 11

The definition of ethics includes all of the following terms EXCEPT:
Select one:
 a. morals.
 b. legal and illegal.
 c. standards.
 d. right and wrong.
 e. good and bad.

Answer 11

B

Question 12

A colleague has just been caught stealing a large sum of money from work. Which of the following would make you think that she may have made ethical mistake:
Select one:
a. She was going to use the money at the casino because she is addicted to gambling.
b. She said that the current recession was to blame for why she needed the money.
c. None of the answers listed.
d. She did not feel bad about stealing the money.
e. She was willing to pay back the money.

Answer 12

B

Question 13

Which of these is considered a secondary stakeholder group?
Select one:
 a. Employees
 b. Customers
 c. Local community groups
 d. Suppliers

Answer 13

C

Question 14

Ethical training can add value to an organization in which of the following ways?
Select one:
a. Finding a match between the values of employees and employer.
b. Handling a performance system that creates opportunities for cutting ethical corners.
c. All of the above.
d. Responding to an unethical boss.

Answer 14

C

Question 15

\_\_\_\_\_\_\_\_\_\_\_\_ holds that no universal standards or rules can be used to guide or evaluate the morality of an act.
Select one:
 a. Justice approach
 b. Ethical relativism
 c. Universalism
 d. Utilitarianism

Answer 15

B

Question 16

Ethics refers to which of these?
Select one:
 a. Taking care of efficiency
 b. Doing the right thing
 c. Doing things right
 d. Preserving capitalism

Answer 16

B

Question 17

Even though Sally thought otherwise, she agreed to “cook the books” or falsify the financial statements at ABC Inc because she was unable to articulate why this action was unethical. What reason likely caused her to make an ethical mistake?
Select one:
a. All of her colleagues falsify the financial records.
b. Lack of comprehension regarding the consequences of our actions on society.
c. Lack of experience in making value-based decisions.
d. She got paid a high salary.
e. Inability to articulate and act on our own values and ethics in a leadership role.

Answer 17

B

Question 18

The basic  \_\_\_\_\_\_\_ view holds that an action is judged as right, good, or wrong on the basis of its consequences.
Select one:
 a. Utilitarian
 b. Universal
 c. Rights
 d. Activist

Answer 18

A

Question 19

All of these arguments justify advertising except:
Select one:
a. Advertisements enable companies to be competitive with other firms.
b. Advertising helps a nation’s balance of trade and debt payments.
c. Advertisements conceal facts to protect consumers.
d. Customers’ lives are enriched by the images and metaphors that advertising creates.

Answer 19

C

Question 20

Which ethical framework is the "Golden Rule" an example of?
Select one:
 a. Ethics of interdependence
 b. Utilitarianism
 c. Constrained egoism
 d. None of the answers listed.
 e. Categorical imperative

Answer 20

E

Question 21

What George claims publicly about universal health care is different from what his true values are. What can we say about his public and private ethic?
Select one:
a. George is transparent because his public ethic and private ethic do not match.
b. We do not have enough information to make conclusions about George’s public ethic and private ethic.
c. George is deceptive because his public ethic and private ethic match.
d. George is deceptive because his public ethic and private ethic do not match.
e. George is transparent because his public ethic and private ethic match.

Answer 21

D

Question 22

The basic  \_\_\_\_\_\_\_ view holds that an action is judged as right, good, or wrong on the basis of its consequences.
Select one:
 a. Activist
 b. Utilitarian  
 c. Universal
 d. Rights

Answer 22

B

Question 23

You suspect that a manager is dealing company funds for his own use, but you decide to ignore it. Your action is
Select one:
 a. illegal but ethical.
 b. illegal but not unethical.
 c. legal but unethical.  
 d. legal and ethical.
 e. illegal and unethical.

Answer 23

C

Question 24

At work, your colleague made disparaging remarks about women having easier standards than men. He was confronted about his statements and he punished his confronter by forcing her to resign or be fired. His action is:
Select one:
 a. illegal and unethical.
 b. justified.
 c. illegal but ethical.
 d. legal but unethical.  
 e. legal and ethical.

Answer 24

A

Question 25

The ethical framework that asks the question: 'What rules or policies apply in this situation?' is
Select one:
 a. Constrained Egoism
 b. Utilitarianism
 c. The Ethics of Interdependence
 d. Categorical Imperative  
 e. None of the answers listed.

Answer 25

D

Question 26

Even though Sally thought otherwise, she agreed to “cook the books” or falsify the financial statements at ABC Inc because she was unable to articulate why this action was unethical. What reason likely caused her to make an ethical mistake?
Select one:
a. All of her colleagues falsify the financial records.
b. Lack of comprehension regarding the consequences of our actions on society.
c. Lack of experience in making value-based decisions.
d. She got paid a high salary.
e. Inability to articulate and act on our own values and ethics in a leadership role.

Answer 26

B

Question 27

Organic structures
Select one:
a. are related to lower job satisfaction.
b. have formal communication channels.
c. maximize efficiency and minimize costs.
d. are conducive to entrepreneurial activity and general innovativeness.

Answer 27

D

Question 28

Organic structures
Select one:
a. are those that resemble a bureaucracy and are highly formalized and centralized.
b. cross a functional structure with a product structure.
c. are flexible and decentralized structures with low levels of formalization where communication lines are more fluid.
d. are how individual and team work within an organization are coordinated.

Answer 28

C

Question 29

Shared principles, standards and goals are
Select one:
 a. artifacts.
 b. values.  
 c. beliefs.
 d. assumptions.

Answer 29

B

Question 30

In which of the following firms is formalization likely to occur?
Select one:
 a. small, local pizza shop
 b. advertising agency
 c. unionized manufacturing firm  
 d. nonunion heavy construction firm

Answer 30

C

Question 31

Highly formalized and centralized structures similar to bureaucracies are
Select one:
 a. mechanistic structures.  
 b. organic structures.
 c. matrix structures.
 d. product structures.

Answer 31

A

Question 32

Unity of command is not found in what type of organizational structure?
Select one:
 a. functional structure
 b. divisional structure
 c. boundaryless structure
 d. matrix structure

Answer 32

D

Question 33

Functional structures
Select one:
a. are most effective when an organization has a large number of products.
b. are most effective in dynamic environments.
c. tend to facilitate the effective performance of employees with general mental abilities.
d. originated because they provided economies of scale

Answer 33

D

Question 34

Which of the following is not a good piece of advice to give to individuals who have multiple bosses in a matrix structured organization?
Select one:
a. Make an effort to establish a good relationship with each manager.
b. Keep conflicts you are experiencing to yourself.
c. Make sure all managers are familiar with your overall workload.
d. Do not assume that having multiple bosses is a bad thing.

Answer 34

B

Question 35

Question text
The company is organized into accounting, marketing, human resource management, and production departments. This firm has a
Select one:
 a. divisional structure.
 b. functional structure.  
 c. product structure.
 d. matrix structure.

Answer 35

B

Question 36

Mechanistic structures
Select one:
a. are conducive to entrepreneurial activity and general innovativeness.
b. maximize efficiency and minimize costs.
c. enhance intrinsic motivation on the job.
d. are flexible and react well to change.

Answer 36

B

Question 37

The firm places its employees into five-person groups and gives them projects that are to be completed by each group with minimum direction from a project leader. Compensation in the firm is divided into two parts—that earned for your primary job, and that earned for work in your group. Once each year, training seminars are conducted for all company employees to learn the latest techniques in collaboration. This firm has a(n) \_\_\_\_\_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_ culture.
Select one:
 a. people-oriented
 b. detail-oriented
 c. team-oriented  
 d. outcome-oriented

Answer 37

C

Question 38

The company was organized into the detergent area, the dishwashing soap area, and the health and beauty aid area. This firm has a
Select one:
 a. divisional structure.  
 b. functional structure.
 c. mechanistic structure.
 d. matrix structure.

Answer 38

A