Management 1 Quiz

Question 1

Question text
Key elements of the scientific management philosophy include all of the following except
Select one:
a. using training and specific instructions to minimize the number of workers needed on jobs.
b. minimizing waste by identifying the most efficient method to perform the job.
c. expanding the nature of tasks performed by employees to add more variety to the job.
d. breaking down jobs into their simplest components to facilitate specialization.

Answer 1

C

Question 2

Which of the following would be conditions under which SMART goals would be effective relative to other times?
Select one:
a. when managers have clearly established goals without employee input
b. when employees feel the skill sets needed to perform a goal-oriented task need to be upgraded
c. when employees have a supportive and trusting relationship with their managers
d. when managers provide feedback to employees on a very irregular basis, if at all

Answer 2

C

Question 3

A kindergarten teacher feels her job has
Select one:
a. low skill variety. 
b. low task identity.
c. high task significance.
d. low autonomy.

Answer 3

C

Question 4

All of the following statements describe job rotation except
Select one:
a. the regular movement of employees through firm jobs.
b. the likelihood that turnover will be reduced in the firm.
c. the opportunity for employees to acquire new skills.
d. the likelihood of slightly elevated blood pressure measured in employees using the process due to their movement between jobs.

Answer 4

D

Question 5

A fashion designer who creates pieces for a large fashion house for a New York or Paris runway show has
Select one:
a. high task identity. 
b. low task identity.
c. low skill variety.
d. low autonomy.

Answer 5

A

Question 6

All of the following are advantages of job rotation except
Select one:
a. employees become cross-trained due to their movement between jobs.
b. employees become less marketable after rotating because their skill sets become very company-specific.
c. managers have greater scheduling flexibility in a job rotation system.
d. employees experience less boredom in a job rotation system.

Answer 6

B

Question 7

Stuart works on an auto assembly line. Last year he was responsible for welding the upper panel of the wheel well onto the left rear wheel area. This year, he is responsible for welding all parts of the entire left rear wheel area. This auto assembly line underwent a job re-design using the \_\_\_\_\_\_\_\_ \_\_\_\_\_\_\_\_technique.
Select one:
a. job specialization.
b. job enrichment.
c. job rotation.
d. job enlargement.

Answer 7

D ? Or was it C? Forgot

Question 8

Though goal setting is usually viewed as a positive process, there can be downsides if
Select one:
a. employees can adapt their behaviors in response to unplanned for threats.
b. employees lack skills necessary to reach the goals.
c. rewards are established for coming close to, but not achieving a goal.
d. goals account not just for meeting, as an example, production quotas, but also for meeting quality standards.

Answer 8

B

Question 9

The goal, "XYZ Corporation will reduce labor costs by 50% in all its divisions" is missing what element of a SMART goal?
Select one:
a. measurable
b. aggressive
c. realistic
d. time-bound

Answer 9

D

Question 10

All of the following conditions contribute to the effectiveness of goal setting except
Select one:
a. ability.
b. goal commitment.
c. feedback.
d. goal ease.

Answer 10

D

Question 11

If you say to yourself, “As soon as I finish reading this chapter in my textbook, I am going to play Guitar Hero for an hour,” this specific goal has motivated you because
Select one:
a. it has given you direction.
b. it has energized you not to stop until you have accomplished the goal.
c. it has provided you a challenge.
d. it has caused you to re-think how you are working.

Answer 11

B

Question 12

Which of the following is true regarding the motivating potential of a job?
Select one:
a. An employee whose expectation for his job is to pay the bills will have high growth strength.
b. Even though a job is designed with the express purpose of motivating individuals, some employees may not find the job motivational.
c. Career stage does not influence the importance of the five core characteristics.
d. Employees with high growth need strength will respond less favorably to jobs with high motivating potential.

Answer 12

B

Question 13

Question text
Which of the following is accurate for goal setting?
Select one:
a. Management commitment is key to successful implementation of MBO programs.
b. In general, there are no downsides to goal setting.
c. Goals should be easily achieved, not challenging, to be motivating.
d. Goals are more effective motivators if feedback on achievement is limited so as not to divert attention from the goal to the feedback.

Answer 13

A

Question 14

All of the following statements about job enrichment are true except
Select one:
a. there is some evidence that the technique causes dissatisfaction among certain employees.
b. job enrichment is a suitable technique to be used with any employee.
c. job enrichment may be associated with increased productivity and reduced absenteeism.
d. the technique allows employees to take on more responsibility.
Feedback

Answer 14

B

Question 15

Question text
Which of the following statements about job enlargement is not true?
Select one:
a. Job enlargement involving giving employees more tasks requiring them to be knowledgeable in different areas has fewer positive effects than job enlargement adding tasks that are very simple in nature.
b. When jobs are enlarged, employees view themselves as more capable.
c. Job enlargement is beneficial because it is positively related to higher quality customer service.
d. The intent behind job enlargement is to increase the variety of tasks to be performed so that boredom is reduced and human resources are used effectively.

Answer 15

A

Question 16

Which of the following statements regarding SMART goals is incorrect?
Select one:
a. Easy goals are the most effective goals.
b. When goals are specific, performance is higher.
c. Adding a time limit into a goal creates a sense of urgency for the employee.
d. Goals should be based in reality.

Answer 16

A

Question 17

According to the formula for the motivating potential score of a job, the most important elements in deciding motivation potential are
Select one:
a. skill variety and autonomy.
b. task significance and task identity.
c. autonomy and feedback.
d. skill variety and feedback.

Answer 17

C

Question 18

Frederick Taylor’s work led to a fundamental change in management philosophy. The change
Select one:
a. was understanding that managers could not influence the output levels of employees.
b. was understanding that repetitive activities are the direct result of job generalization.
c. paved the way for today’s automation and standardization.
d. was increasing the complexity of jobs in the workplace for greater productivity

Answer 18

C

Question 19

To empower your employees,
Select one:
a. retain information on the job until it is absolutely needed.
b. take away employee power so your manager accountability is not compromised.
c. make sure managers continue to manage in such a manner that they are stepping in with routine responses to issues.
d. change the company structure so employees have more power on the job.

Answer 19

D

Question 20

Question 8
Question text
The local high school band needs to raise money to pay for a trip to New York City. It decides to sell sandwiches. Early Saturday morning, 20 volunteers report to the school cafeteria to make sandwiches. Stations are set up to make the 500 sandwiches ordered for that day. Station one has four individuals cutting sandwich buns, station two has four individuals placing the meats on the rolls, station three, etc. The individual who devised the sandwich-making production plan is operating under a
Select one:
a. job specialization approach.
b. job rotation approach.
c. job enlargement approach.
d. job enrichment approach.

Answer 20

A

Question 21

Question text
Olaf works on an assembly line in an Oslo factory. Last month the assembly line processes were overhauled. Olaf is still responsible for soldering electrical contacts on an appliance component, but now he is also expected to review each component for quality defects after he solders. If he notes any defects, he can place the component in the scrap bin. If he scraps five such pieces in succession, he is permitted to press an emergency button above his station, which stops the assembly line completely. This job re-design is a reflection of the \_\_\_\_\_ \_\_\_\_\_\_\_\_\_\_\_\_\_\_ philosophy.
Select one:
a. job rotation
b. job enlargement
c. job enrichment
d. job specialization

Answer 21

C

Question 22

Question text
Maria works at a factory in Lima, Peru where she sews blue jeans for a major American firm. On Mondays, she sews the side seams of the jeans, on Tuesdays she sews on pockets, Wednesdays she presses finished jeans, Thursdays she folds jeans, packages sets of twelve in shrink wrap and places them in boxes, and on Friday she sews decorative stitching on the pockets and side seams. Maria is working under the job design technique of
Select one:
a. job specialization.
b. job enrichment.
c. job enlargement.
d. job rotation.

Answer 22

D

Question 23

This personality trait is associated with better performance, higher job satisfaction, and lower adaptability on the job.
Select one:
a. neuroticism.

b. openness to experience.
c. extraversion. 
d. conscientiousness.
e. agreeableness.
Feedback

Answer 23

D

Question 24

The goals of diversity training include all of the following except:
Select one:
a. to eliminate values, stereotypes, and managerial practices that inhibit employees’ development.
b. to allow employees to contribute to organizational goals regardless of their race, gender, religion, sexual orientation, cultural background, or family status.
c. to promote equal access to jobs and training opportunities.
d. to facilitate succession planning.

Answer 24

D

Question 25

Question text
Which of the following is not one of the five-factor model personality traits \_\_\_\_\_\_\_\_\_\_\_.
Select one:
a. general mental ability.

b. extroversion.

c. conscientiousness.

d. neuroticism.
Feedback

Answer 25

A

Question 26

When jobs are highly fluid, it is probably advisable for organizations to focus more on.
Select one:
a. person-organization match.

b. dynamic equilibrium.
c. recruiter-recruit match.
d. person-job match.

Answer 26

A

Question 27

Question text
The person/job match model says that there must be a match between ________.
Select one:
a. none of the above.
b. job requirements with KSAOs and job rewards with individual motivation.
c. KSAOs and individual motivation.
d. job requirements and individual motivation.

Answer 27

B

Question 28

This personality trait is associated with more creativity, effective leadership, and a lower commitment to one's employer.
Select one:
a. extraversion.

b. agreeableness.

c. neuroticism.

d. conscientiousness.

e. openness to experience.

Answer 28

E

Question 29

This personality trait is associated with more helping behaviors, teamwork, and difficulty in coping with conflicts.
Select one:
a. openness to experience.
b. conscientiousness.

c. agreeableness.
 
d. extraversion.

e. neuroticism.

Answer 29

C

Question 30

\_\_\_\_\_ is not one of the arguments for why greater diversity can help a company gain a competitive advantage.
Select one:
a. problem solving.
b. lower training costs. 
c. creativity.
d. flexibility.

Answer 30

B

Question 31

Which of the following is true regarding the Big Five personality factors?
Select one:
a. they are reasonably valid in predicting job performance.

b. none of the above.
c. they represent cognitive abilities.

d. they represent emotions.


Answer 31

A

Question 32

Companies report the most important talent management challenge they face is:
Select one:
a. obtaining enough new workers with required skills.
b. getting more women and minorities into the company.
c. identifying and training employees with managerial talent.
d. developing programs to retain older workers.

Answer 32

C

Question 33

Which of the following is true regarding cognitive ability tests?
Select one:
a. all of the above are true.
b. cognitive ability tests do not generalize to a wide range of organizations and jobs.

c. cognitive ability tests are among the least valid methods of selection.

d. there is reason to believe cognitive ability tests will be associated with positive financial returns.


Answer 33

D

Question 34

Which of the following is true regarding research on the validity of personality tests?
Select one:
a. openness to experience does not predict training performance.

b. extraversion predicts job performance for most jobs.

c. conscientiousness predicts performance across occupational groups.

d. all of the above are true.

Answer 34

C

Question 35

\_\_\_\_\_ refers to attracting, retaining, developing, and motivating highly skilled employees and managers.
Select one:
a. diversity management.
b. talent management. 
c. social capital.
d. human resource management.
Feedback

Answer 35

B

Question 36

This personality trait is associated with more creativity, effective leadership, and a lower commitment to one's employer.
Select one:
a. conscientiousness.

b. extraversion.

c. openness to experience. 
d. neuroticism.

e. agreeableness.


Answer 36

C

Question 37

Which of the following is true regarding cognitive ability tests?
Select one:
a. all of the above are true.
b. there is reason to believe cognitive ability tests will be associated with positive financial returns.

c. cognitive ability tests are among the least valid methods of selection.

d. cognitive ability tests do not generalize to a wide range of organizations and jobs.

Feedback

Answer 37

B

Question 38

This personality trait is associated with better performance, higher job satisfaction, and lower adaptability on the job.
Select one:
a. conscientiousness. 
b. neuroticism.

c. openness to experience.
d. extraversion.
e. agreeableness.

Answer 38

A

Question 39

\_\_\_\_\_ is not one of the arguments for why greater diversity can help a company gain a competitive advantage.
Select one:
a. flexibility.
b. lower training costs. 
c. creativity.
d. problem solving.

Answer 39

B

Question 40

The person/job match model says that there must be a match between ________.
Select one:
a. job requirements with KSAOs and job rewards with individual motivation.
b. job requirements and individual motivation.
c. none of the above.
d. KSAOs and individual motivation.

Answer 40

A

Question 41

\_\_\_\_\_ refers to attracting, retaining, developing, and motivating highly skilled employees and managers.
Select one:
a. social capital.
b. talent management. 
c. human resource management.
d. diversity management.

Answer 41

B

Question 42

The goals of diversity training include all of the following except:
Select one:
a. to facilitate succession planning.
b. to eliminate values, stereotypes, and managerial practices that inhibit employees’ development.
c. to allow employees to contribute to organizational goals regardless of their race, gender, religion, sexual orientation, cultural background, or family status.
d. to promote equal access to jobs and training opportunities.

Answer 42

A

Question 43

When jobs are highly fluid, it is probably advisable for organizations to focus more on.
Select one:
a. person-organization match.
 
b. dynamic equilibrium.
c. recruiter-recruit match.
d. person-job match.

Answer 43

A

Question 44

Which of the following is true regarding research on the validity of personality tests?
Select one:
a. extraversion predicts job performance for most jobs.

b. conscientiousness predicts performance across occupational groups.

c. openness to experience does not predict training performance.

d. all of the above are true.

Answer 44

B

Question 45

Which of the following is not one of the five-factor model personality traits \_\_\_\_\_\_\_\_\_\_\_.
Select one:
a. extroversion.

b. neuroticism.
c. general mental ability.
 
d. conscientiousness.


Answer 45

C

Question 46

This personality trait is associated with more helping behaviors, teamwork, and difficulty in coping wit h conflicts.
Select one:
a. neuroticism.
b. conscientiousness.

c. openness to experience.
d. agreeableness.
 
e. extraversion.


Answer 46

D

Question 47

Question text
This personality trait is associated with more creativity, effective leadership, and a lower commitment to one's employer.
Select one:
a. conscientiousness.

b. extraversion.

c. openness to experience.
d. neuroticism.

e. agreeableness.


Answer 47

C

Question 48

Which of the following is true regarding the Big Five personality factors?
Select one:
a. they are reasonably valid in predicting job performance.

b. they represent cognitive abilities.

c. they represent emotions.

d. none of the above.

Answer 48

A

Question 49

Companies report the most important talent management challenge they face is:
Select one:
a. getting more women and minorities into the company.
b. developing programs to retain older workers.
c. identifying and training employees with managerial talent.
d. obtaining enough new workers with required skills.

Answer 49

C

Question 50

Analyzing Trader Joe’s success using Herzberg’s two-factor theory of motivation would suggest that
Select one:
a. contextual factors, like being among the best paid employees in the retail industry, are the sole reason for the firm’s success.
b. content factors, like the collaborative atmosphere in each supermarket, make a major contribution to the firm’s success.
c. growth needs, like the autonomy of opening products for customer samples, make a major contribution to the firm’s success.
d. relatedness needs, like working with friendly and upbeat coworkers, make a major contribution to the firm’s success.

Answer 50

B

Question 51

Analyzing Trader Joe's succes collaborative work environment at Trader Joe's satisfies which of Maslow's hierarchy of needs?
Select one:
a. safety
b. self-actualization
c. social
d. physiological

Answer 51

C

Question 52

Which of the following statements is true?
Select one:
a. A need for achievement can be a destructive element in relationships with colleagues.
b. A high need for affiliation serves as a real advantage in managerial positions especially with regard to conducting performance appraisals.
c. A high need for power is a trait of those successful in the sales area.
d. A need for power can have an altruistic form.

Answer 52

D

Question 53

All of the following are actions those who perceive inequity can undertake to "balance the scales" except
Select one:
a. steal.
b. begin to arrive at work late.
c. quit.
d. produce higher quality work.

Answer 53

D

Question 54

All of the following are criticisms of Herzberg’s theory of motivation except
Select one:
a. the primary research methodology of the study is flawed.
b. the classification of factors as hygiene or motivator is not simple.
c. pay may have symbolic value as communication that the employee is advancing within the company.
d. the theory suggests that improving the environment only goes so far in motivating employees.

Answer 54

D

Question 55

Which of the following is true about motivation?
Select one:
a. Being motivated is the same as being a high performer.
b. Motivation is the sole reason why people perform well.
c. Motivation is a key influence over an employee’s performance level.
d. Motivation is usually the most critical factor in a person’s performance.

Answer 55

C

Question 56

Ramone feels that he was unfairly passed over for a promotion at his firm. How might he deal with the perceived inequity?
Select one:
a. Have the referent decrease inputs.
b. Maintain current perceptions of the referent’s inputs.
c. Increase his inputs.
d. Increase his outcomes.

Answer 56

D

Question 57

Joaquin received the Chancellor's Award and an $8,000 scholarship after a research paper and formal presentation he created were rigorously evaluated by a team of university administrators. Joaquin would feel a sense of
Select one:
a. high interactional justice.
b. high interpersonal justice.
c. high distributive justice.
d. high procedural justice.

Answer 57

C

Question 58

Which of the following is not a hygiene factor in Herzberg's theory of motivation?
Select one:
a. working conditions
b. salary
c. company policy
d. recognition

Answer 58

D

Question 59

Which of the following statements is true about the manner in which managers can influence the perceptions of expectancy theory?
Select one:
a. Individuals with an internal locus of control and high self-esteem believe there is little connection between their effort and performance so a great deal of feedback is needed to motivate them.
b. Regardless of the performance rating given on a performance evaluation, make certain that everyone gets a small raise annually.
c. Recognize good performance of individuals with cost effective items like coffee mugs and t-shirts.
d. Conduct employee surveys periodically to ascertain what they consider to be rewards for performance and integrate that in some manner into the performance evaluation program.

Answer 59

D

Question 60

According to ERG theory, if an individual is frustrated in the growth opportunities of his job,
Select one:
a. he may regress only to relatedness needs.
b. he may regress only to existence needs.
c. he may regress to either relatedness or existence needs.
d. he will be motivated by the next higher need in his need hierarchy.

Answer 60

C

Question 61

When organizational behavior modification is used to examine employee absenteeism, which step looks at why employees are absent?
Select one:
a. Step 5: Evaluate and maintain.
b. Step 1: Identify behavior to modify.
c. Step 3: Analyze behavior antecedents and outcomes.
d. Step 2: Measure the baseline level.

Answer 61

C

Question 62

Which of the following statements is not an effective approach to disciplining employees?
Select one:
a. Carrots can be more effective than sticks.
b. Unfair punishment may not change unwanted behavior.
c. No two employees or incidents are the same, so no two ways of disciplining the employee will be the same.
d. Discipline in a timely manner.

Answer 62

C

Question 63

Chloe and Francois are graphic designers at Highland Lithographics. Both have the same job description. Earlier this month, Chloe found out that Francois makes $12.50 an hour while she makes $11.00. What theory of motivation best explains why Chloe went to her boss to complain about the pay disparity?
Select one:
a. ERG theory
b. Equity theory
c. Expectancy theory
d. Reinforcement theory

Answer 63

B

Question 64

Maslow’s theory of motivation is criticized because
Select one:
a. research does not support the argument that satisfied needs no longer motivate behavior.
b. its “frustration-regression” hypothesis has no practical implications for the workplace.
c. the research methodology employed does not fully account for the attribution of cause to the individual or the situation.
d. substantial empirical research has indicated little practical application of the theory.

Answer 64

A

Question 65

Maslow’s hierarchy of needs theory of motivation
Select one:
a. suggests once basic needs are satisfied, higher order needs become motivators.
b. enjoys strong research support.
c. is a systematic approach managers can utilize to explain the similar needs employees have at any given time and the similar reactions of employees to similar treatment.
d. was developed based on Maslow’s observations of individual employees in a variety of workplace settings.

Answer 65

A

Question 66

Nejah is reading a report on employee justice perception. The article notes all of the following points except
Select one:
a. high levels of justice create higher levels of organizational citizenship.
b. high levels of justice create higher levels of employee commitment to the organization.
c. high levels of justice create higher levels of customer satisfaction.
d. high levels of justice lead to support of unionization.

Answer 66

D

Question 67

Nejah is reading a report on employee justice perception. The article notes all of the following points except
Select one:
a. high levels of justice create higher levels of organizational citizenship.
b. high levels of justice create higher levels of employee commitment to the organization.
c. high levels of justice create higher levels of customer satisfaction.
d. high levels of justice lead to support of unionization.

Answer 67

D

Question 68

In comparing Maslow’s hierarchy of needs theory to Alderfer’s ERG theory
Select one:
a. ERG theory recognizes more than one need may operate at one time.
b. Maslow’s theory recognizes more than one need may operate at one time.
c. ERG theory is based upon observations of individuals in clinical settings.
d. Maslow’s theory suggests that individuals who are frustrated in their attempts to satisfy one need may regress to another one.

Answer 68

A

Question 69

What job would be best suited for someone with a high need for affiliation?
Select one:
a. sales
b. teacher
c. engineer
d. entrepreneur

Answer 69

B

Question 70

Maslow’s hierarchy of needs theory of motivation
Select one:
a. suggests once basic needs are satisfied, higher order needs become motivators.
b. enjoys strong research support.
c. is a systematic approach managers can utilize to explain the similar needs employees have at any given time and the similar reactions of employees to similar treatment.
d. was developed based on Maslow’s observations of individual employees in a variety of workplace settings.

Answer 70

A

Question 71

Michele is being considered for a managerial position at Halliburton. She completes a TAT as part of an assessment center exercise for prospective managers. Facilitators will examine the results carefully for their manager choices knowing that
Select one:
a. individuals high in need for achievement may find it difficult to delegate authority to subordinates.
b. individuals high in need for affiliation are especially effective at providing critical feedback to employees.
c. individuals high in need for power have difficulties disciplining poor performers.
d. individuals high in need for achievement are especially effective at coaching and meeting with subordinates.

Answer 71

A

Question 72

Alderfer’s theory of motivation does all of the following except
Select one:
a. relax the basic assumptions of Maslow’s theory of needs
b. assume needs are hierarchically-based
c. propose a “frustration-regression” hypothesis
d. assume needs are grouped into three categories

Answer 72

B

Question 73

How could a firm best satisfy an employee’s safety needs?
Select one:
a. Enroll the employee in a Microsoft Office training course.
b. Provide an employee appreciation luncheon.
c. Develop a weekly employee bowling league.
d. Create a job security clause in the employment contract.

Answer 73

D

Question 74

Which of the following statements is correct?
Select one:
a. Performance is a function of the interaction between motivation, ability and environment.
b. Motivation is a function of the interaction between ability, environment and performance.
c. Ability is a function of the interaction between motivation, performance and environment.
d. Performance is a major influence on motivation, ability and environment.

Answer 74

A

Question 75

All of the following are motivators in Herzberg's theory of motivation except
Select one:
a. promotion opportunities.
b. interesting work.
c. salary.
d. achievement.

Answer 75

C

Question 76

Michael has two finals, accounting and organizational behavior, on the same day of finals week. Based on expectancy theory, which of the following statements suggest how he should allocate his limited study time?
Select one:
a. For the previous three OB exams Michael studied for hours and received below average grades. He spent fewer hours studying for accounting and earned above average grades. He therefore decides to focus his efforts on OB and will study longer and harder for that final.
b. Accounting is Michael’s major, OB is a general business requirement in his academic program. Michael aspires to be a CPA, so he decides to focus his study time on Accounting.
c. Michael is switching to another college for a communication major after this semester. His business courses will not count toward his total credits at the new college. His grades on these exams will not matter, but he decides to focus on his accounting anyway.
d. Michael loved the group work format that his OB instructor used to teach the course and disliked the lecture format utilized by his accounting professor. He decides to focus his attention on OB.

Answer 76

B

Question 77

An example of extinction is
Select one:
a. nagging an employee to call a customer.
b. suspending an employee for being late three days in a row.
c. praising an employee for a well written report.
d. ignoring a coworker who is telling dirty jokes.

Answer 77

D

Question 78

Individuals who expect yearly wage increases without exhibiting increased performance may be labeled
Select one:
a. benevolents.
b. entitleds.
c. equitably insensitive.
d. expectancy sensitive.

Answer 78

B

Question 79

Research on equity theory suggests
Select one:
a. those who perceive inequity increase their work performance.
b. those who feel over-rewarded experience little distress over the situation.
c. those who feel over-rewarded experience guilt over the situation.
d. those who perceive inequity encourage their fellow coworkers to work less hard.

Answer 79

B

Question 80

To influence instrumentality, managers can
Select one:
a. ensure that environment facilitates performance.
b. give employees choice over rewards.
c. consistently reward high performers.
d. encourage people to believe their effort makes a difference.

Answer 80

C

Question 81

Abdul tends to emphasize harmonious interpersonal relationships, prefers to be with friends, and enjoys family events. Abdul would probably be categorized as being
Select one:
a. low in need for achievement.
b. high in need for affiliation.
c. high in need for power.
d. low in need for affiliation.

Answer 81

B

Question 82

Teams where the manager serves as the team leader are called
Select one:
 a. self-managed teams. 
 b. traditional teams. 
 c. empowered teams. 
 d. self-directed teams.

Answer 82

B

Question 83

The ideal size for a team depends on the
Select one:
 a. company. 
 b. number of employees in the organization. 
 c. task at hand. 
 d. KSAs of team members.

Answer 83

C

Question 84

A type of interdependence that is not specific to the task itself is called
Select one:
 a. pooled interdependence. 
 b. sequential interdependence. 
 c. outcome interdependence. 
 d. reciprocal interdependence.

Answer 84

C

Question 85

The coordinator role includes
Select one:
a. gathering information from the larger organization and informing those within the organization about team activities.
b. interfacing with others within the organization so that the team’s efforts are in line with other individuals and teams.
c. addressing a specific issue or problem until it is resolved.
d. keeping the team on track in terms of suggesting any needed changes to the team’s process.

Answer 85

B

Question 86

The purpose of assembling a team is to
Select one:
a. collaborate on numerous tasks.
b. compensate employees based on shared outcomes.
c. accomplish larger, more complex goals.
d. provide improved performance.

Answer 86

C

Question 87

The group members are more open and respectful toward each other, and willing to ask each other for both help and feedback, at the stage of
Select one:
 a. forming. 
 b. storming. 
 c. norming. 
 d. adjourning.

Answer 87

C

Question 88

A key consideration when forming a team is to understand the personality traits needed before starting the selection process as well as the team members'
Select one:
 a. KSAs. 
 b. potential. 
 c. leadership traits. 
 d. work ethic.

Answer 88

A

Question 89

The communicator role includes behavior that
Select one:
a. is targeted at collaboration such as practicing good listening skills.
b. is a proactive role which supports those with expertise toward the team’s goals.
c. is an important role and serves to keep the team on track in terms of suggesting any needed changes to the team’s process.
d. involves settling disagreements or pointing out what is working and what is not.

Answer 89

A

Question 90

Group members are becoming more authentic as they express their deeper thoughts and feelings in the stage of
Select one:
 a. forming. 
 b. storming. 
 c. norming. 
 d. performing.

Answer 90

B