Management Control Systems And Transfer Pricing Flashcards
Management control systems
Gather information for making planning and control decisions.
Guide the behaviour of managers and employees.
Gathers and reports information at various levels.
Total organisation level
Customer/market level
Individual-facility level
Individual-activity level
A management control system collects:
Financial data: e.g net profit, material costs and storage costs.
Non-financial data: e.g response times, absenteeism rates and accidents
Management control systems refer to both formal and informal control systems.
Formal management control systems include:
Management accounting system
Human resource system.
Informal management control systems include:
Shares values among members of the organisation
Organisational culture
Unwritten norms about acceptable behaviour for managers and employees
Motivation - Evaluating management control systems
Is the desire to attain a selected goal, combined with the resulting drive or pursuit towards that goal
Goal congruence- Evaluating management control systems
Exists when individuals and groups work towards achieving the organisation’s goals
Effort - Evaluating management control systems
Defined as exertion towards a goal
Management control systems motivate managers and employees to
Exert effort towards attaining organisation goals through a variety of rewards tides to the achievement of those goals both monetary and non-monetary
Organisation structure: centralisation.
Total centralisation means maximum constraints and minimum freedom for managers at the lowest levels of an organisation to make decisions
Decentralisation - organisation structure
Total decentralisation means minimum constraints and maximum freedom for managers at the lowest levels of an organisation to make decisions.
- Creates greater responsiveness to local needs
- Leads to gains from quicker decision making
- Increase motivation of subunit managers
- Aids management development and learning
- Sharpens the focus of subunit managers
However decentralisation also:
Leads to suboptimal decision making (incongruent or dysfunctional decision making due to loss of control)
Focuses managers attention on the subunit rather than the organisation as a whole
Increases costs of gathering information
Results in duplication of activities
Comparison
In order to choose an appropriate organisation structure, top managers must compare the benefits and costs of decentralisation, often on a function by function basis
Decentralisation in multinational companies
Often it becomes decentralised because centralised control of geographically dispersed subunits can be physically and practically impossible.
Enables country managers to make decisions that exploit their knowledge of local business and political conditions.
Often they rotate managers between foreign locations and corporate headquarters.
Job rotation combined with decentralisation helps develop managers abilities to operate in the global environment.
However, there is a relative lack of control.
Cost centre - responsibility
The manger is accountable for costs only
Revenue centre - responsibility
Manager is accountable for revenues only.