Management Approaches Flashcards

1
Q

Who uses the classical approach?

A

Manufacturing industry and among firms that value efficiency

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2
Q

Who developed the classical approach?

A

Henri Fayol & Frederick W. Taylor, with Henry Ford as a major proponent

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3
Q

Leadership Structure - Classical Approach

A

strict chain of command and autocratic leadership structure, with low-level workers having a very limited span of control

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4
Q

Labour - Classical Approach

A

This approach involves the division of labour - workers specialise in one specific task to improve skill and productivity

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5
Q

Incentive - Classical Approach

A

To incentivise productivity, workers are often paid on the basis of results

Financial gain is the key motivator of the classical approach

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6
Q

Priorities - Behavioural Approach

A

The behavioural approach prioritises the worker and their needs

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7
Q

Assumption - Behavioural Approach

A

Based on the assumption that people are self-motivated & desire satisfaction from their work

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8
Q

Leadership Structure - Behavioural Approach

A

values democratic leadership, with communication between workers & management

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9
Q

Labour - Behavioural Approach

A

Depending on how the individual works, they can choose to specialise or diversify

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10
Q

Incentive - Behavioural Approach

A

Motivation can come on both a monetary (higher wages, paid leave) or non-monetary (recognition of efforts, job security) basis

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11
Q

Contingency Approach

A

managers use a combination of theories, selecting appropriate elements from each in order to achieve a desired result

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12
Q

Contingency Approach - Success Factor

A

How closely the business monitors its environment will be a key factor in its level of success

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