Management Approaches Flashcards
Management approaches- classical approach: management as organising?
- Determining the work activities (what needs to be done)
- Classifying and grouping activities (who will do it)
- Assigning work and delegating authority (how and when)
Management approaches- classical approach: management as controlling?
Quality control: checking finished products, lots of waste.
Quality assurance: before and after production checks.
Total quality management: all employees check work
Management approaches- classical approach: hierarchical organisational structure
Frontline management team?
Manager,
front line,
team leader,
team manager
Management approaches- classical approach: hierarchical organisational structure
Middle management team?
Department head
Divisional head
Plant manager
Store manager
Management approaches- classical approach: hierarchical organisational structure
Top/senior/ executive management team
Board of directors
Chief executive officer
Managing director
Management approaches- classical approach: hierarchical organisational structure
Which one?
Board of directors
Executive management team
Management approaches- classical approach: hierarchical organisational structure
Which one?
Chief executive officer
Executive management team
Management approaches- classical approach: hierarchical organisational structure
Which one?
Managing director
Executive management team
Management approaches- classical approach: hierarchical organisational structure
Which one?
Department head
Middle management team
Management approaches- classical approach: hierarchical organisational structure
Which one?
Divisional head
Middle management team
Management approaches- classical approach: hierarchical organisational structure
Which one?
Plant manager
Middle management team
Management approaches- classical approach: hierarchical organisational structure
Which one?
Store manager
Middle management team
Management approaches- classical approach: hierarchical organisational structure
Which one?
Team manager
Frontline management team
(Management approaches)
classical approach: hierarchical organisational structure
Which one?
Supervisor
Frontline management team
(Management approaches)
classical approach: hierarchical organisational structure
Which one?
Team leader
Frontline management team
(Management approaches)
classical approach: hierarchical organisational structure
Which one?
Frontline
Frontline management team
(Management approaches)
classical approach: hierarchical organisational structure
Which one?
Manager
Frontline management team
(Management approaches)
Behavioural approach: management as leading?
The ability to influence a group towards achievement of goals.
A manager must direct people, motivate them, communicate with them and resolve conflicts
(Management approaches)
Behavioural approach: management as motivating?
Employees to exert high levels of effort to achieve the business’s objectives
(Management approaches)
Behavioural approach: management as communication?
It is vital for all employees, sharing necessary information and improving vision.
(Management approaches)
Behavioural approach:
Flat organisation structure and teams
Well functioning teams can lead to superior performance.
This has developed the flat organisational structure which establishes market focused work teams and gives the manager a wider span of control.
(Management approaches)
Behavioural approach:
Democratic leadership style?
Workers are involved in the decision making process
Have some degree of control with how their job is performed
(Management approaches)
Contingency management approach:
Adapting to changing circumstances:
The contingency management approach advocates that managers extract the most useful ideas and practices from a wide range to best suit their business’s present requirements.
Be able to switch between management approaches to what fits best.
(Management process)
Coordinating key business functions and resources:
Operations?
Incorporating:
- provision of services
- may be domestic or global
