Influences On Business Environment Flashcards

1
Q

Reasons for financial influences in the external environment

A

It influences the cost of borrowing money and therefore affect the level of investment by a business

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2
Q

Why are there geographical influences?

A

Changing demographic factors can lead to changes in demand levels and the nature of products and services

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3
Q

What is globalisation?

A

Globalisation is the process by which the world is becoming increasingly interconnected as a result of massively increased trade and cultural exchange. Globalisation has increased the production of goods and services.

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4
Q

How do social factors influence the external environment?

A

Changes in tastes, fashions and culture can lead to sales and profit opportunities, and business growth.

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5
Q

Why do legal factors influence the external environment?

A

The business must operate within the legal framework

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6
Q

Political influences?

A

Major political change can lead to business uncertainty or business confidence.
For example: social reforms affect paid parental leave.
Taxation affects GST

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7
Q

Institutional influences?

A

They control taxes, regulations, pay etc.

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8
Q

Purposes of technological influences?

A

They can increase business productivity and communication

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9
Q

How is the economy an external influence?

A

When the economy in a boom period there are higher levels of employment, wages increase, inflation increases and the spending by consumers increase.

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10
Q

What influences a business’s competitiveness?

A
  • local and foreign competition
  • marketing strategies employed by competitors
  • number of competitors
  • ease of entry into a market for a new business
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11
Q

What are the changes in markets as an influence?

A

Labour markets: the Australian government increased the number of temporary work visas to address this shortfall in skilled labour.

Consumer market: consumers around the world will just readily browse an online store as examine a catalogue delivered to their private letter boxes

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12
Q

What do product influences affect in the internal structure & operation within the business?

A
  • the type of goods and services affects the internal operations by it possibly needing to expand if there is a wide range of products
  • it influences the size of the business depending on the amount of goods and services produced
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13
Q

Location factors for the internal environment

A
  • Visibility
  • cost
  • proximity to suppliers
  • proximity to customers
  • proximity to support services
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14
Q

What are the resources available to a business?

A
  • human resources: the employees of the business
  • information resources: market research, sales reports, economic forecasts, technical material and legal advice
  • physical resources: equipment, machinery, buildings and raw materials
  • financial resources: funds the business uses
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15
Q

What are management influences?

A

Fewer levels of management means that businesses can adapt quickly to meet changing consumer needs and market conditions because there are fewer managers who need to approve decisions.

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16
Q

What is business culture?

A

It is the values, ideas, expectations and beliefs shared by members of the organisation

17
Q

What are the elements of business culture?

A
  • values: eg. Honesty, hard work, quality customer service, team work and innovation.
  • symbols
  • rituals, rites and celebrations: regular social gatherings can be held to help develop a sense of belonging among employees.
  • heroes: successful employees who reflect its values and therefore act as an example for others.
18
Q

What is a stakeholder?

A

Someone who has interest in or is affected by the activities of a business

19
Q

Who are the stakeholders in business?

A

Employees, customers, shareholders, managers, environment, general public, government

20
Q

What is the key for good location?

A

Prime location= customer convenience + visibility