Management and Leadership Flashcards

1
Q

What are the characteristics of an authoritarian leadership style?

A
  • Leaders make decisions of their own
  • identify objectives and say exactly how they will be achieved
  • Very little delegation
  • McGregor Theory X approach
  • Most likely to be used when subordinates are unskilled, not trusted and their ideas are not valued
  • work environment does normally have little or no flexibility
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2
Q

What are the characteristics of a paternalistic leadership style?

A
  • softer than autocratic as leader explains the specific reason as to why he has taken certain actions
  • Believe involving workers is motivating
  • Still little delegation
  • leader decides whats best for employees
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3
Q

What are the characteristics of a democratic leadership style?

A
  • Workers are involved in making decisions.
  • The democratic leader holds final responsibility, but he or she is known to delegate authority to other people, who determine work projects
  • democratic leadership is one of the most preferred leadership as it involves fairness, competence, creativity, courage, intelligence and honesty
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4
Q

What are the characteristics of a laissez faire leadership style?

A
  • Laissez-faire leadership gives authority to employees
  • leaders have conscious decision to delegate power
  • Managers / employees have freedom to do what they think is best
  • Effective when staff are ready and willing to take on responsibility, they are motivated, and can be trusted to do their jobs
  • This kind of leadership has been consistently found to be the least satisfying and least effective management style as they hardly get involved
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5
Q

What does the Tannenbaum and Schmidt Continuum do?

A

Places managers on a scale ranging from autocratic management through increasing levels of participation in decision making

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6
Q

What does the Blake Mouton Grid do?

A

Lets managers assess their leadership

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7
Q

What are the characteristics of country club style on the Blake Mouton Grid?

A

-over concern with worker welfare and harmony leads to happy but unproductive workforce due to lack of control

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8
Q

What are the characteristics of team style on the Blake Mouton Grid?

A
  • seen as the ideal with high concern for people and production = happy, motivated and productive
  • do this by making sure that their team members understand the organization’s purpose and by involving them in determining production needs.
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9
Q

What are the characteristics of impoverished style on the Blake Mouton Grid?

A
  • low regard for production & little interest in creating a satisfying or motivating team environment
  • this results are disorganization, dissatisfaction and unmotivated workforce
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10
Q

What are the characteristics of produce or perish style on the Blake Mouton Grid?

A
  • strict work rules, policies and procedures, and can view punishment as an effective way of motivating team members.
  • This approach can drive impressive production results at first, but low team morale and motivation will ultimately affect people’s performance
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11
Q

What are the characteristics of middle of the road style on the Blake Mouton Grid?

A
  • manager tries to balance results and people, but this strategy is not as effective as it may sound.
  • Through continual compromise,fails to inspire high performance and also fails to meet people’s needs fully
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12
Q

What are the external factors impacting management style?

A
  • In a recession businesses need a strong leadership

- when economy is growing democratic leadership may be a good option as not so strong

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13
Q

What are the internal factors impacting management style?

A
  • urgent tasks need different leadership from routine tasks

- The type of workforce e.g large unskilled workforce would benefit from authoritarian management

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14
Q

Who are the internal stakeholders?

A
  • Employees who are interested in job security and promotion prospects
  • The owners who are the most important stakeholders who make profit and have final say
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15
Q

Who are the external stakeholders?

A
  • Customers who want high quality at low price
  • suppliers want to be paid right and on time
  • local community
  • government gains more taxes with higher profits
  • creditors
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16
Q

What is stakeholder mapping and how is it used?

A

Helps to identify how much interest in and power over businesses different stakeholders have

  • Helps managers to decide how to best manage its stakeholders
  • stakeholders with high levels of power and interest need to be managed closely and kept satisfied
17
Q

What is a decision tree?

A

When a business makes a decision they know the costs but not often not the outcome

18
Q

Strengths of decision trees?

A
  • Lots of detail
  • Visual
  • Allow comparisons with quantitative data and objectivity
19
Q

Weaknesses of decision trees?

A
  • Ignore qualitative data
  • Probabilities are hard to accurately predict
  • More outcomes are possible than the tree suggests