management and leadership Flashcards
1
Q
management
A
is combining the resources of an organisation with the aim of receiving the goals of the organisation.
2
Q
responsibilities of management
A
-the firm’s responsibility to the owners
the firm’s responsibility to the employees
the firm’s responsibility to its customers
the firm’s responsibility to society
the firm’s responsibility to the government
3
Q
functions of management
A
planning
directing
delegating
controlling
organising
coordinating
4
Q
motivational theories
A
1.the hierarchy-of-needs theory
the theory X and theory Y
motivation-hygiene theory
5
Q
qualities of a good leader
A
a sense of humour
unquestionable integrity
knowledge
6
Q
leadership
A
the way an organised group is influenced or managed so that success can be achieved
7
Q
teamwork
A
a joint action by a group of people
