man 336 ch 11 vocab Flashcards
group
collection of individuals who interact with each other such that one person’s actions have an impact on the others
informal work groups
two or more individuals who are associated with one another in ways not prescribed by the formal organization
formal work group
made up of managers, subordinates, or both with close associations among group members that influence the behavior of individuals in the group
forming
stage when the group comes together for the first time
storming
stage when participants focus less on keeping their guard up as they shed social facades, becoming more authentic and more argumentative
norming
stage when participants find it easy to establish their own ground rules (or norms) and define their operating procedures and goals
performing
stage when participants are not only getting the work done, but they also pay greater attention to how they are doing it
adjourning
fifth and final stage later added to tuckman model
after-action review
meeting conducted at the end of a project or event, where team members discuss what when right, what went wrong, and what could have been done differently; aka retrospective meeting, debriefing meeting, or post mortem
punctuated equilibrium
theory that change within groups occurs in rapid, radical spurts rather than gradually over time
cohesion
degree of camaraderie within the group
similarity
the more similar group members are in terms of age, sex, education, skills, attitudes, values, and beliefs, the more likely the group will bond
stability
the longer a group stays together, the more cohesive it becomes
size
smaller groups tend to have higher levels of cohesion
support
when group members receive coaching and are encouraged to support their fellow team members, group identity strengthens
satisfaction
cohesion is correlated with how pleased group members are with each other’s performance, behavior, and conformity to group norms
groupthink
a group pressure phenomenon that creates a tendency to avoid a critical evaluation of ideas the group favors
social loafing
the tendency of individual to put in less effort when working in a group context
collective efficacy
a group’s perception of its ability to successfully perform well
process loss
any aspect of group interaction that inhibits group functioning
team
cohesive coalition of people working together to achieve mutual goals
production tasks
tasks that include actually making something such as a building, product, or marketing plan
idea-generation tasks
creative tasks such as brainstorming a new direction or creating a new process
problem-solving tasks
refers to coming up with plans for actions and making decisions
