Maintenance Management Flashcards
What is maintenance management?
The process of maintaining assets and resources to ensure good organisation, maintenance and improvements to properties
Why is maintenance management important?
a. As it ensures good organisation, maintenance and improvement to properties
b. Have a good overview of stock to ensure properties are suitable which stops disrepair claims and keeps rental income
What is planned maintenance?
a. Proactive approach, work is scheduled to take place at a specific time
b. Example in practice: Stock condition surveys undertaken, produces ratings for building elements, pull spreadsheet on poor ratings and create a project
c. A type of JCT contract is used, the type varies depending on the type of work that is being undertaken
What is cyclical maintenance?
Maintenance work is provided at periodic intervals, regardless of demand and stock condition
What is the role of the repairs team?
a. Carry out right repair at right time
b. Repair value steps: Access, Diagnosis, Repair
What is the role of the planned maintenance team?
MEOWE
a. Maintain and improve our stock
b. Evaluation - through surveys
c. Options - identify to meet purpose and use PLAN
d. Work
e. Evaluation
What are the statutory obligations PCC must fulfil?
a. Gas Safety Regulations 1998
b. Fire Safety Order 2005
c. Control of Asbestos Regulations 2012
d. Minimum Energy Efficiency Standard MEES 2018
How does PCC adhere to legislation?
a. Gas safety checks
b. FRAs
c. Asbestos inspections
d. EPCs
Explain the tenants and leaseholder improvement policy
a. Guidance that allows residents to alter properties to be a suitable place to live
b. Must seek permission from council and will be given permission letter
Explain right to repair
a. The Secure Tenants of Local Housing Authorities (Right To Repair) Regulations 1994
b. Give the right to residents to have small emergency or urgent repairs carried out as quickly as possible, and receive compensation if we fail to meet obligations
Explain PCC’s asset management strategy (2021)?
a. Frameworks which PCC housing service will use to make decisions about its housing assets over the next 30 years
b. Provides a profile of housing assets that are being maintained, and how/why decisions will be made to improve the stock
What are the five key priorities PCC use to improve management of assets?
a. Undertake the repairs and maintenance service demand
b. Undertake statutory demands
c. Maintain our property
d. Improve out property
e. Utilise our assets
How does the repair database help management?
a. Increase efficiency for data management and anyone working for PCC
b. Aids planned maintenance through extracts
c. Asset register ensures statutory compliance
Why is it important that stock data is accurate?
a. Ensure statutory compliance
b. Allow for resources to be directed where required most i.e. projects
c. Allows the property to be let to the most suitable resident - GF flat for disabled
How is the project database used?
a. Database which records past, present and future projects
b. Input and record important information about the project, which is then easily accessed for all
c. It shows dates for the estimated start/finish times
d. Briefly outlines what is going to be undertaken during the project
e. Shows an estimation of the costs and a breakdown
How is maintenance work prioritised?
a. Demand led - what is needed
b. Condition ratings
c. What will earn greatest revenue
d. Statutory demands
e. Safety/structural issue
What contract do PCC use for reactive maintenance?
a. NEC Option E (cost reimbursement)
b. Cost reimbursable contract means contractor is reimbursed all costs and an additional overhead fee
Why is the NEC3 used for reactive maintenance?
As the scope of works is unknown due to reactive nature
Where does risk lie with this contract?
a. Risk lies with PCC (client)
b. The cost is not known until end of month
How is risk negated from this contract?
a. Certain thresholds require authorisation (£15k for voids and £10k for repairs)
b. Any repairs can be challenged if felt necessary, audits can be undertaken to any repair to see how money was spent
c. Disallowable cost are acceptable if met with criteria
What is a disallowable cost?
Costs that can be deducted if they do not follow the terms set out within contract such as poor workmanship or work outside the scope
What are advantages of a reimbursement contract?
a. Quick and efficient
b. Higher quality of work as there is no cutting corners
What are disadvantages of a reimbursement contract?
a. No competition so there’s less incentives for cost efficiency for contractor
b. Difficult to audit large quantities of works
c. Final cost not certain - risk lies with PCC
What is a lump sum contract?
Contractor agrees to provide specified services for a fixed price
