Maintainence Processes Flashcards

1
Q

Maintainence

What are the Common Maintainence tools?

A

Backups (prevention not maintenence)

Event Logging (diagnosing not maintenance)

AntiVirus

Task Scheduler (Cron / Automator)

Services (Daemons)

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2
Q

Updates

List and explain the Microsoft update terminology types.

A

Critical Update: Addresses a critical bug

Definition Update: has additions for a products database

Security Update: A fix for a security bug within a specific program

Update: Update for a bug - not critical nor security related

Service Pack: A collection of hotfixes, updates and patches. May contain design changes.

Feature Pack: New product functionality added after the release date.

Driver: software to control the input and output of a device.

Tool: Utility or feature to help with a task.

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3
Q

Updates

What is Firmware?

A

A layer of software designed to help a product do it’s function.

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4
Q

Updates

Why update firmware?

A

Firmware updates often improve the stability of a device.

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5
Q

Updates

Why would you manage computer updates?

A

To ensure the quality of an update. Managers can time updates too, ensuring they are not going to disturb working people.

Vendors have been making this more difficult over the years.

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