M8

Question 1

Oral Health Values

Answer 1

Personal importance one places on improving or maintaining one’s oral health, which
influences the prioritization of health behaviors over competing demands

Question 2

Oral Health Values
* Oral health values are influenced by a multitude of complex factors
(2)

Answer 2

• Psychological: emotional state, attitudes, beliefs, etc.
• Social/environmental: culture, community, education, income, access to care, etc. (SDOH)

Question 3

• Oral health values influence oral health behaviors: (5)

Answer 3

brushing, flossing, smoking, diet, oral
health service use, etc

Question 4

Social
Determinants of
Health (SDOH)

Answer 4

The conditions in which people are born,
grow, live, work, and age. These
conditions are shaped by the distribution
of money, power, and resources

Question 5

Health literacy is

Answer 5

“the degree to which individuals have the ability to find, understand,
and use information and services to inform health-related decisions and actions for
themselves and others.”

Question 6

Recommendations for clinicians:
(3)

Answer 6

• Use plain language, explain medical or technical terms
• Use patient’s preferred language (translation / interpretation)
• Use culturally and linguistically appropriate language

Question 7

• Acceptance:

Answer 7

We uphold the patient’s autonomy and respect their values and
beliefs. Acceptance is not agreement. We inform and advise the patient, but it
is ultimately up to them if they’d like to change.

Question 8

• Collaboration:

Answer 8

Remember, the dentist-patient relationship is a partnership. We
recognize and appreciate the patient’s expertise about themselves.

Question 9

• Evocation:

Answer 9

We elicit information from the patient to better understand them so
we can help the patient connect the desired health behavior change to the
things they value and care about.

Question 10

• Compassion:

Answer 10

We remain caring throughout the process. Behavior change is
complex and difficult. Our patients deserve our empathy and support, not
judgement.

Question 11

1. Assess Values
   (2)

Answer 11

• Focus on understanding the patient’s values and motivators (
  evocation)
• Resist the righting reflex (
  acceptance)

Question 12

2. Raise Awareness
   (3)

Answer 12

• Use knowledge of patient’s values and link to clinical findings
• Ask for permission to raise awareness to respect patient’s autonomy
• When sharing health-related information: engage patient’s interest, convey understanding and empathy

Question 13

3. Support Change
   (3)

Answer 13

• Empower the patient to develop solutions – you can offer suggestions / strategies but don’t try to dictate change
  (
  collaboration)
• Listen with empathy (
  compassion)
• Plan steps for and support change when the patient has expressed readiness