M5: Leader as Coach Flashcards
1
Q
Engagement at work is primarily driven by…
A
Managers.
We need to think about how we CHOOSE and TRAIN managers.
2
Q
The podcast recommends to select managers based on…
A
Leadership assessment
Values assessment
Avoid promoting the best IC w/out these other evaluations.
3
Q
Attrition is most highly correlated to what question employees respond?
A
My manager cares about me personally?
- This means care that they will be successful in the workplace (not necessarily their kids football game)
- i.e. my manager toote the time to HELP me to have more SUCCESS
- Coaching is taking time to think about someone’s career in their LONG term success
4
Q
The podcast proposes STAC in order to coach managers
A
Select - the right people for managers
Teach
Asses - based on team feedback
Coach - them on their gaps
5
Q
To get better at non-directive coaching: GROW Model
A
Goal (What do you want to accomplish)
Reality (What/When/Where/Who to ground in reality)
Options (Think broadly about paths)
Will (Wha will you do? Specific action plan)
6
Q
A
