M4.5 Follow-up

Question 1

What is a follow-up?

Answer 1

Ideally a service extended to anyone is followed-up to determine goal attainment and customer satisfaction. In the case of the Guidance Program, the Follow-up Services helps determine the status of the person who received assistance and what other assistance must be rendered so that the service is complete and holistic. At the same time, the Follow-Up Service can determine the adequacy and sufficiency of the programs and services extended in meeting the needs of its clientele.

Question 2

What are personal follow-ups?

Answer 2

Personal follow ups can be extended to individuals who have been counseled, referred, placed.

1. It is the duty of the counselor to determine al of these in order to ensure that complete assistance is rendered and no additional problems have arisen, whether as a result of the session or because of other circumstances.
2. It is good to check on those who had been referred to a consultant. It is still the responsibility of the referring person to determine whether the referred party is receiving appropriate and adequate help. Some clients may find themselves unhappy with the person of, or the services rendered by the consultant. They drop out of the session without notifying the counselor. The counselor must be able to step into the picture soon enough to prevent whatever damages this may bring about.
3. Individuals who are placed must also be followed-up. With the exception of those placed in rehabilitation centers which significant others, rather than the clients themselves, had decided on, individuals who are placed are expected to be happier than they were prior to placement.

Question 3

What are the follow-up studies?

Answer 3

Placement-related follow-up studies can take the form of research and/or evaluation when they are conducted to determine:

1. where graduates went after leaving school
2. where dropouts/school leavers went
3. reasons for dropping out or leaving the school
4. how well graduates are doing in their jobs
5. what additional needs graduates or dropouts/school leavers have that the school can still respond to
6. how long graduates stay in their jobs
7. adjustment difficulties and concerns of graduates and school leavers/dropouts
8. additional knowledge and skills required by the job which formal studies did not offer
9. employer satisfaction with graduates
10. percentage of high school graduates who go to college and where they go
11. where those who do not go to college go and what they do
12. problems and concerns of those who do not pursue a college course