M4 Flashcards

1
Q

set of manners that are accepted in profession

A

business etiquette

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2
Q

how etiquette demonstrated/importance

A
  • appropriate professional behaviors
  • demonstrates networking/social skills
  • show the art and skill of horting snd business entertaining
  • avoid social blunders
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3
Q

appropriate professional behaviors

A

core values

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4
Q

broadening connections

A

demonstrates networking/social skills

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5
Q

gives people the edge in representing their company

A

professional decorum

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6
Q

employee make better decision and used as

A
  • guiding principles
  • increase productivity
  • overall employee morale
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7
Q

when management is leading an organization in ethical manner

A

employees follow the footsteps

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8
Q

define how employees should act on day to day basis

A

code of ocnduct

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9
Q

reflect organizations daily operation core values snd company’s culture

A

code of conduct

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10
Q

code of conduct requires a clear and deep understanding of company’s

A

culture
characteristics
vision of company

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11
Q

features of code of conduct

A
  • written for the reader
  • comprehensive
  • supported by leadership
  • accessible
  • visually appealing
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12
Q

covers all important details

A

comprehensive

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13
Q

easy to undestand/ no technical statement

A

written for the reader

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14
Q

approached by the top and senior management

A

supported by leadership

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15
Q

style is clear/ reflective of the organization

A

visually appealing

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16
Q

common principles of ethics

A
  • respect for others
  • integrity and honesty
  • justice
  • lawfulness
  • competence and accountability
  • teamwork
17
Q

what to include in code of ethics

A
  • work environment
  • conflict of interest
  • protecting company assets
  • anti-bribery and corruption
  • attendance and punctuality
  • absence without notice
  • general harassment and sexual harassment
  • cellphone use at work