M2S2 Flashcards

1
Q

is about ensuring that the operation is set up to run properly - it is ‘doing the right thing’ or preparing for and planning the operation ‘effectively’

A

Planning

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2
Q

is about managing the operation in the right way - it is ‘doing the thing right’ or making sure that the operation is being run ‘efficiently’

A

Control

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3
Q
  • Most elements need to be planned correctly in the first place, and then subsequently they need to be monitored and controlled to ensure that the operation is running as well as it should be.
  • it is not relevant to define exactly which strategic, tactical, and operational decisions or task within a company should be classified as either planning or control.
A

Planning for Logistics

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4
Q

Both of these different elements are essential to the running of an effective and efficient logistics operation

A

Planning and Controlling

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5
Q

Functions of the different planning time (3)

A

Strategic - Medium to Long-term
Tactical - Short to Medium-term
Operational - Day-to-Day

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6
Q

Functions of the different planning time:

  • Medium to long term horizon
  • One to five years (plus time span)
  • Overall ‘Structural’ decision
  • trades-offs between company functions
  • Trade-offs with other organizations
  • corporate financial plans and policies
  • policy decisions developed into a plan
A

Strategic

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7
Q

Functions of the different planning time:

  • Short to Medium-term horizon
  • Six-Months to one year (plus) time span
  • subsystem decisions are made
  • should not impose on other logistic components
  • annual budget provide finance/cost basis
  • the strategic plan detail is made into an operational plan.
A

Tactical

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7
Q

Functions of the different planning time:

  • Day-to-day decision making
  • operations controlled against the standards and rules
  • control via weekly/monthly reports
A

Operational

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8
Q

are not merely the transportation of goods from one storage point to another… these elements interrelate, and the need to be planned over suitable time horizon

A

Distribution and Logistics

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9
Q

✓ There are many and varied elements that go together to produce an effective “____________” and
“______________” operation.

✓ These elements interrelate, and they need to be planned over suitable time horizons.

✓ The planning and control of an operation can also be described within the context of a broader planning cycle

A

Distribution and logistics

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10
Q

Stages of planning and control cycle (4)

A
  1. Information Feedback
  2. Objective of the logistics
  3. Planning process
  4. Monitoring and control
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11
Q

Stages of planning and control cycle:

the cycle begins if the question “where are we now?”

A

Information feedback

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12
Q

Stages of planning and control cycle:

here the aim is to provide a picture of the current position.

A

Information feedback

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13
Q

Stages of planning and control cycle:

this might be through a regular “____________” procedure or through the use of a specific logistics or a distribution audit.

A

Information feedback

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14
Q

Stages of planning and control cycle:

the second stage is to determine “________” to identify what the operation should achieve

A

operation of the logistics

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15
Q

Stages of planning and control cycle:

these “__________” should need to relate to such elements as customer service requirements, marketing decisions, etc.

A

Objective of the logistics

16
Q

Stages of planning and control cycle:

the third stage in the cycle is the “____________” that spans the strategic and operational levels.

A

Planning process

17
Q

Stages of planning and control cycle:

there is a need for “______________” to measure the effectiveness of the distribution operation compared to the plan.

A

Monitoring and control

18
Q

Stages of planning and control cycle:

this should be undertaken on a regular weekly, monthly and annual basis.

A

Monitoring and control

19
Q

the ratio between the net profit and the capital employed in the business.

A

ROI (return of investment)

20
Q

Enhanced through increases sales, and sales benefit from the provision of high and consistent service levels.

A

Profit

21
Q

One of the aims of many service level agreements is to try to achieve “___________” deliveries – a key objective of many logistics systems

A

OTIF (on time in full)

22
Q

the amount can also be affected by the different logistics components.

A

Capital Employed

23
Q

are influenced by cash to cash and order cycle times - both of these being key logistics processes

A

Cash and receivable