M2 - Creating user stories and user journey maps Flashcards
1
Q
Curb cut
A
The slope of the sidewalk that creates a ramp with adjoining street
2
Q
Curb cut effect
A
A phenomenon that describes how products and policies designed for people with disabilities often end up helping everyone
3
Q
Customizable text
A
A feature that allows users to change how text is displayed in order to read the text more easily
4
Q
Edge case
A
What happens when things go wrong that are beyond the user’s control about a type of user
5
Q
Happy path
A
A user story with a pleasant ending
6
Q
User journey
A
The series of experiences a user has as they achieve a specific goal
7
Q
User story
A
A fictional one-sentence story told from the persona’s point of view to inspire and inform design decisions
