M1 M2 Most Missed Questions Flashcards

1
Q

What percent of IS budgets do firms spend on creating new systems as opposed to keeping existing systems running?

A

20-30%

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2
Q

How does the use of an API increase the efficiency of a firm’s business processes

A

Making it easier to call a standardized function of a service to be performed

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3
Q

According to the readings about Netflix, the decrease in the churn rate for Netflix means

A

Netflix’s production of original content persuaded more customers to keep the service instead of dropping it

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4
Q

Which two components of an information system interact together to create systemic effects?

A

The social and technical components

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5
Q

What does the social component of an information system involve

A

Organizational hierarchy, culture, and relationship among people involved

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6
Q

Can bookmark a particular place in a specific file

A

URLs

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