Long questions

Question 1

Problems Printing From Windows

Answer 1

Delete all print jobs in the printer’s queue

Do a quick check to be sure you have communication with the printer:

Restart the Windows Print Spooler service

Reboot the computer

Question 2

Problems with the Printer Itself

Answer 2

-Verify that the printer is on and has paper

-Look for an error message or error code in the control panel on the front of the printer

-Print a self-test page and review test page for clues

Question 3

Problems with Connectivity For a Network Printer or Shared Printer

Answer 3

-If self-test page prints but Windows test page does not print then connectivity might be the issue

-Consider that the entire network might be down

-Check IP address information

Question 4

Poor Print Quality for Laser Printers

Answer 4

-Unplug printer and allow to cool for 30 minutes

-Printer might need cleaning

-Laser drum might need replacing

-Distorted images can be caused by foreign material

Question 5

Poor Print Quality for InkJet Printers

Answer 5

-Is the correct paper quality being used?

-Clean sponge near carriage rest

-Follow printer’s documentation to clean each nozzle

Question 6

Garbled Characters On Paper

Answer 6

-Printer might need servicing

-Print using a different application

-Update printer drivers

Question 7

Possible indications of low memory

Answer 7

-Only part of the page prints
-Printer may have a flashing light

Question 8

Current Intel sockets for desktop computers:

Answer 8

LGA1151
LGA1150
LGA1155
LGA1700
LGA 1200

Question 9

Intel sockets used in servers and high-performance workstations

Answer 9

LGA4189
LGA2066
LGA2011
LGA1366

Question 10

Current AMD chipset and socket categories for personal computers

Answer 10

TR4 (Threadripper 4) socket uses the AMD X399 chipset

AM4 chipset family and AM4 socket is used with AMD Ryzen and Athlon processors

AM3+ and AM3 are PGA sockets used with AMD Piledriver and Bulldozer processors

FM2+ is an older PGA socket used with AMD Athlon, Steamroller,

Question 11

AMD sockets used in servers and high-performance workstations:

Answer 11

Socket SP5
Socket SP6

Question 12

Match a Processor to the Socket and Motherboard

Answer 12

You must pay close attention to the actual model number of the processor to know which socket it requires and which motherboards can support it

Question 13

To match a processor to a motherboard and socket:

Answer 13

Look at the motherboard manufacturer’s website or user guide for a list of processors the motherboard supports

You can also search the Intel or AMD website for the exact processor to make sure the socket it uses is the same as the socket on the motherboard