Learning unit 4 Flashcards

1
Q

True/False- A system can get unstable and components can fail if the processor, motherboard, memory modules, expansion cards and other components over heat

A

True

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2
Q

List the devices used to cool a system

A

CPU and case fan, coolers, heat sinks, liquid cooling system

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3
Q

What are the rules to cool the computer case?

A

-Keep the case closed
-Clean the inside of the computer

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4
Q

What do computer systems use to keep temperatures below the processor max temperature?

A

A cooling assembly

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5
Q

List the reasons to replace a power supply

A

-Power supply fails
-The power supply in the existing system is inadequate

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6
Q

What is the temperature range of a good processor ?

A

32-43 degrees Celsius

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7
Q

List all the important power supply feature considerations

A

-Form factor
-Watt ratings
-Number and type of connectors
-Fans inside the Power supply unit
-Dual voltage options

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8
Q

Define a rail

A

Its each unit provided by the power supply

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9
Q

List the strategies to troubleshoot

A

-Interview user
-Backup data
-Establish a theory
-Test theory
-Plan the fix and resolve the problem
-Check system and take preventive action
-Document

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10
Q

What should you include when you document?

A

-Initial symptoms
-Source of problem
-Trouble shooting steps
-How you fixed it

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11
Q

List the trouble shooting resources

A

-Internet
-Manuals
-Forums
-Technical support

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12
Q

Mention the trouble shooting rules

A

-Approach problem systematically
-Establish priorities
-Beware of user error
-Take your time

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13
Q

What are the steps to use to form your best guess

A

-Reproduce the problem and observe the user’s description

-Decide if it is hardware/software related

-Make a guess

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14
Q

Mention the symptoms of a problem with the electrical system

A

-Computer appears dead
-Computer locks during boot
-Smell burnt parts
-Computer unexpectedly shuts down

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15
Q

What should you do to fix an electrical system issue ?

A

-Consider the power supply inadequate
-Suspect the power supply faulty
-Do not operate the computer if the fan does not work

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16
Q

What are the symptoms of an overheating system?

A

-System freezes randomly

-Blue screen of death error appears

-Can’t hear the fan running

-Fan makes whining sound

-Cant feel air being pulled into/out of case

17
Q

How would you resolve an overheating problem?

A

-Check temperature
-Check air flow
-Install extra fans
-Install air guide

18
Q
A