LO4~ Best/Discriminatory Practices Flashcards
1
Q
what is best practice?
A
not being judgemental
value diversity
using effective communication
agreed ways of working are being followed
respecting views, choices and decisions being made by the individual
2
Q
examples of discriminatory practices
A
prejudice
inadequate care
abuse and neglect
breach of health and safety
3
Q
what impacts can discrimination have?
A
effects on MH
loss of confidence
effects on social wellbeing
effects om physical health
4
Q
how to deal with conflict?
A
active listening
remaining calm
see both sides of the argument
apply the values of care
