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Question 1

what is an incident?

Answer 1

causes harm, damage or loss to a person, people or environment

Question 2

what is an emergency?

Answer 2

serious unexpected event that require immediate action to be taken

Question 3

what is an accident?

Answer 3

unexpected event that causes injury, damage or loss

Question 4

what are some examples of incidents and emergencies?

Answer 4

• accidents
• exposure to infections
• exposure to chemicals
• spillages
• aggressive and dangerous encounters e.g. drunk service users
• fire and floods
• loss of water supply
• other critical incidence e.g. power cut, gas leak, bomb threat

Question 5

what are HSC and CC settings legally required to have?

Answer 5

first aid

Question 6

what is first aid?

Answer 6

• this is providing immediate treatment to an individual to preserve life
• may be the only intervention required depending on the situation or is offered until the emergency services arrive and take over such as in a serious incident

Question 7

what must an individual have to do as a first aider?

Answer 7

• need to be fully trained
• be aware of responsibilities of being a first aider
• may be called on to deal with a wide range of situations
• need to be able to act in an efficient and appropriate manner

Question 8

what are the responsibility of a first aider?

Answer 8

• assessing area where there incident has occurred
• DRABC
• staying with the individual until help arrives
• keeping themselves and the area safe
• prevent further harm
• maintain dignity and respect
• get help

Question 9

what are the responses to incidents and emergencies?

Answer 9

• reporting of accidents
• evacuation procedures
• follow-up review of critical incidents and emergencies
• reporting of relevant authorities (RIDDOR, HSC, calling the police, notifying social services)