LO4

Question 1

Incidents

Answer 1

an unplanned and unwanted event which disrupts the work process, may damage property and has the potential of resulting in injury, harm to persons (a near miss)

Question 2

Emergency incident

Answer 2

A sudden unforeseen crisis (usually involving danger / pain / bleeding or is life threatening

Question 3

accidents - some possible reasons

Answer 3

• poorly maintained areas, fittings or equipments
• poor working practices by staff = both vulnerable individuals and themselves.

Question 4

examples of accidents

Answer 4

-fracture caused by slipping on wet floor
-burns and scalds from hot water temperatures
-deep laceration caused by a shelf falling off the wall

Question 5

fire

Answer 5

lack of fire maintenance could endanger people’s lives.

fires must need the following start
-oxygen
-fuel
-heat

Question 6

examples of fire

Answer 6

-individuals may leave electric heaters on / candles burning when unaccompanied
-cigarettes may be dropped or left alight whilst unaccompanied
-vulnerable individuals may gain access to kitchen areas without adequate supervision.

Question 7

floods

Answer 7

lack of routine maintenance or appropriate supervision could cause flooding to occur in premises

Question 8

examples of floods

Answer 8

-an individual may become distracted and leave a bath running that then overflows
-a toilet may become blocked and overflow
-unexpected heavy rainfall enabling ground water levels to rise

Question 9

exposure to infections

Answer 9

-poor environmental conditions
-inadequate cleaning facilities

Question 10

examples of infections

Answer 10

-a doctor does not wash their hands in between examining patients
-a resident sneezes across the dinner table
-a care worker returns to work the day after they have experienced diarrhoea and sickness

Question 11

spillages

Answer 11

-spillages of body fluids, waste and other hazardous substances can be highly dangerous to individuals

eg bodily fluids and waste

Question 12

examples of spillages

Answer 12

-a catheter bag becomes disconnected and leaks urine on the floor
-a child has a sickness bug and vomits on the nursery carpet
-a member of staff has split bleach on their hand whilst trying to make fill a bucket for cleaning

Question 13

exposure to chemicals

Answer 13

exposure to chemicals may occur:
-unexpectedly if a spillage occurs or safe working practices are not following correctly
-expectantly when carrying out day to day tasks within a job role

Question 14

examples of chemicals

Answer 14

-a child bites into a liquid dishwasher tablet
-a dementia resident sips from an open bottle of perfume
-a care worker cleans a resident chair with bleach after they have vomited but does not wear gloves

Question 15

loss of water supply

Answer 15

-failure of routine maintenance checks may also lead to burst pipes
-lack of water supply can impact on key care and support activities

Question 16

examples of water supply

Answer 16

-individuals will not have access to drinking water leading to potential dehydration
-cooking may be hindered as food cannot be boiled / seamed eg vegetables
-cooking equipment and eating utensils cannot be cleaned after use to avoid cross contamination and illness

Question 17

intruders

Answer 17

-poorly maintained premises with broken / faulty door and window locks could enable intruders to enter the building
-poor working practices
-intruders can cause distress

Question 18

examples of intruders

Answer 18

-damage may be caused to the premises or individuals belongings when an intruder gains access to a building
-access to personal data of individuals could be gained if filing cabinet are broken into or computers are not password protected
-individuals could become harmed if they try to ward off an intruder

Question 19

aggressive and dangerous encounters

Answer 19

accidents and injuries can occur when others behaviour is threatening or unpredictable

Question 20

examples of aggressive and dangerous encounters

Answer 20

-an individual with dementia lashes out at a carer when they try to help them undress for a bath and causes a black eye to the member of staff
-an individual falls down the stairs as a result of alcohol abuse and injures themself.
-a drug user bites a nurse when they are trying to dress wounds to their arm

Question 21

if someone is injured / after an accident, you should

Answer 21

-first check that you and the causality aren’t in any danger and if possible, make the situation safe.
-if necessary, dial 999 or 112 for an ambulance when it’s safe to do so.
-carry out basic first aid

Question 22

1. REPORTING ACCIDENTS

Answer 22

-the name of the injured / ill person and details of the injury
-the date, time and location of accident / incident
-the treatment given and what happened after

Question 23

2. EVACUATION PROCEDURES

Answer 23

in the event of a fire, ACT FAST!

Act fast, sound the fire alarm
Control and contain all the fire (if you’ve been trained)
Telephone the fire brigade

Follow the emergency procedures to get everyone out safe
Assist in getting everyone to safety
Support others to stay outside. No one gets back in
Try to remain calm

Question 24

3. FOLLOW UP REVIEW ON CRITICAL INCIDENTS AND EMERGENCIES

Answer 24

-they are legal requirements
-HSE and local authorities know about serious incidents and cases of disease to identify where and how risks arise and investigate them
-HSE and local authorities target work and give advice on how to avoid work-related deaths, injuries, ill health and accidental loss

Question 25

4. REPORT TO RELEVANT AUTHORITIES (eg RIDDOR, HSE, calling the police notifying social services)

Answer 25

-work related deaths
-work related accidents which cause certain specified serious injuries to workers
-certain ‘dangerous occurrences’ (near misses)
-injuries to a person who is not a worker which result in them being taken to hospital for treatment

Question 26

the law that links -

Answer 26

-HASAWA 1974
-RIDDOR 2013

Question 27

RESPONSIBILITIES OF A FIRST AIDER -
learner must be able to identify and describe the responsibilities of a first aider

Answer 27

-assess for danger
-keeping themselves and the area safe
-prevent further harm
-maintain respect and dignity
-get help
-stay with individual until help arrives

Question 28

DR ABC

Answer 28

danger checks
response assessment

Airways
breathing
circulation

Question 29

PPP

Answer 29

preserving life
preventing deterioration
promoting recovery