LO1 - Anger, Agression, and Violence

Question 1

Anger is..

Answer 1

A common emotion

Question 2

Can anger be a coping mechanism

Answer 2

Yes

Question 3

Does anger always lead to violence

Answer 3

No

Question 4

Rage is..

Answer 4

Uncontrollable violent state of anger

Question 5

Rage begins with ________________ and the person has to inability to _____________ or _____________

Answer 5

A triggering event
Clearly
Logically

Question 6

Aggression is…

Answer 6

An intentional behaviour with the intent to harm others
Not the same as violence
Includes threatening and intimidating behaviors

Question 7

Violence is..

Answer 7

A behaviour with intent for physical harm to someone or something
Extreme form of aggression
Can be planned or spontaneous
Used to dominate, exert power over and control others

Question 8

Milieu that contribute to violence

Answer 8

Over crowding
Provocative or controlling staff
Language and communication barriers
Cultural barriers
High patient acuity
Staff inexperience
Long periods of waiting to get care/attention
Restricted movement
Poor or limited food choices

Question 9

Milieu management (ESURF)

Answer 9

Ensure others patients safety
Staff communication
Use quiet rooms and time outs
Remove objects and clutter
Frequent rounds