LO 4

Question 1

Applying Best health, social care or child care environments

Answer 1

Being non judgmental
Respecting the views, choices and decisions of individuals who require care
Valuing diversity
Using effective communication
Following agreed ways of working
Provision of training and professional development opportunities for staff
Mentoring, monitoring and performance management for staff
Staff meeting to discuss issues, practice

Question 2

Explaining discriminatory practice in health, social care or child care environments

Answer 2

Stereotyping, labelling, prejudice
Inadequate care
Abuse and neglect
Breach of health and safety
Being patronising

Question 3

Choosing appropriate action and response to promote equality, diversity and right in health,social care and child care environments

Answer 3

Acceptable methods of challenging discrimination (challenge at the time, challenge afterwards through procedures or long term campaigns)
Whistleblowing
Applying values of care
Providing information about complaints procedures, advocacy services
Implementing policies, codes of practice, legilisafion
Dealing with conflict
Training mentoring and monitoring