Listening Flashcards

Terms

1
Q

Listening

A

the process of recognizing, understanding, and interpreting the message

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2
Q

Hearing

A

is known as the physiological perceiving sound.

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3
Q

Affective Component of Listening

A

This is the degree of willingness to listen.

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4
Q

Cognitive component of listening

A

This is how understanding and evaluating the listener can be interpreted.

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5
Q

Behavior Component Recalling information to communicate

A

(remembering, paraphrasing, and responding.)

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6
Q

Active listener

A

The (listener addresses) the speaker’s needs using simple questions or nonverbal cues.

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7
Q

Passive listener

A

Individuals will only listen to what they want to know.

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8
Q

People-oriented listeners

A

Listen with a relationship in mind.

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9
Q

Action-oriented listeners

A

The listener will focus on the task

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10
Q

Content-oriented listeners

A

Listeners will carefully evaluate what they hear.

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11
Q

Time-oriented listener

A

The listener prefers information that is straight to the point.

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12
Q

Informational listener

A

The listener tends to be more engaged in the message compared to who is communicating the message.

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13
Q

Critical listening

A

The listener will focus on the speaker’s information and opinions on the matter versus the speaker’s purpose of communicating the message.

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14
Q

Empathetic listener

A

The listener who infuses emotions to comprehend the speaker’s message.

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15
Q

Appreciative listener

A

The listener who appreciates the sense of noise. (Birds chirping, music, Trains, and human interaction noise).

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16
Q

Listening Barriers

A

Any outside noise factors that interfere with comprehension to respond to the speaker or prohibit the listener from understanding and interpreting the message.

17
Q

Multitasking

A

Individuals are focused on multiple tasks at once

18
Q

Listening apprehension

A

This is when the listener may hinder concentration-based anxiety, depression, or other health-related issues.

19
Q

Defensive listening

A

This is when the listener responds aggressively or angrily without fully listening to the message.

20
Q

Insensitive listening

A

When the listener fails to see the emotional content of the message and just takes it at face value.

21
Q

Monopolistic listening

A

The listener’s intention is to control the speaker’s message.

22
Q

Pseudo-listening

A

The listener’s objective is to give the speaker a portrayal of listening, but the listener is only cognizant of the speaker’s noise.