Lingo & Abbreviations Flashcards
0
Q
What is a demonstration?
A
We use this term to describe our sales consultations.
1
Q
What does DEM stand for?
A
Demonstration
2
Q
What does SDA stand for?
A
Same Day Appointment
3
Q
What is a same day appointment?
A
This is an appointment that is booked the same day the call is received.
4
Q
What does inactive mean?
A
A client who hasn’t been into the center for counseling in over one week.
5
Q
What is recent inactive?
A
A client who has not been into the center for over 3 days.
