Lesson 7: Emotional Intelligence Flashcards

1
Q

study of how the
nervous system develops, its
structure, and what it does.

A

Neuroscience

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2
Q

focuses both on
basic research and on applied, clinical
research, to stimulate systematic
investigation into brain-behavior
relationships and to improve clinical
practice.

A

Neuropsychology

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3
Q

center of
action, the emotional sentinel that can
take control of our actions even
before the neocortex could asses what
to do. It also keeps a memory bank of
previous experiences related to
emotions

A

Amygdala

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4
Q

_________ popularized the term
emotional intelligence.

A

Daniel Goleman

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5
Q

_________ was the first to introduce the concept
of emotional intelligence

A

Peter Salovey

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6
Q

The ability to motivate oneself and persist
in the face of frustrations, to control impulse
and delay gratification, to regulate one’s
moods and keep distress from swamping and
ability to think, to empathize, and to hope

A

Emotional Intelligence

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7
Q
  • It is about a person who recognizes
    an emotion being felt, and is able to
    verbalize it.
A

Knowing One’s Emotions or Selfawareness

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8
Q

We often have very little or no
control when an emotion occurs and
what this emotion will be \, but we can
have control over how long an
emotion will last

A

Managing Emotions – Self
Regulation

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9
Q

This says that research studies have shown that
hope is a major indicator of emotional
intelligence

A

Motivating Oneself

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10
Q

The capacity to recognize the
emotions in other people is called
_______. According to Goleman, the
root cause of our capacity to
_________ is self-awareness.

A

Recognizing Emotions in Others -
Empathy

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11
Q

These are
organizing groups. negotiating
solutions, personal connection, and
social analysis

A

Handling Relationships

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12
Q

a
leadership skill essential in
mustering groups of people
toward a common action

A

Organizing Groups

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13
Q

this
talent to bring people in
conflict to talk and come up
with a solution is usually
found among mediators of
disputes

A

Negotiating Solutions

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14
Q

this is
the talent where empathy and
connecting with another
person’s emotions are
manifested. Teachers usually
have this natural tendency to
relate to others.

A

Personal Connection

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15
Q

is the talent
to step out of a situation and
objectively form insights
about the way people feel and
behave. Therapists are gifted
with this talent.

A

Social Analysis

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16
Q

six basic emotions

A

happy, sad,
afraid, angry, surprised, and
disgusted

17
Q

eight basic emotions of Robert
Plutchik:

A

adoration, ecstasy,
anticipation, rage, disgust, grief,
surprise, fear