Lesson 7: Communicating Effectively in Multi-cultural Settings

Question 1

the verbal and nonverbal interaction between people from different cultural backgrounds

Answer 1

Intercultural Communication

Question 2

the study of how people belonging to different background communicate with each other, in ways that are both similar and different among themselves and how they endeavor to communicate across culture

Answer 2

Cross-cultural Communication

Question 3

something that incorporates ideas, beliefs, or people for many different countries and cultural backgrounds

Answer 3

Multicultural Setting

Question 4

the belief that one’s culture is superior to all others and is the standard by which all other cultures should be measured

Answer 4

Ethnocentrism

Question 5

three parts of developing intercultural communication

Answer 5

Knowledge
Skills
Attitude

Question 6

part of developing intercultural communication that refers to the practical stuff you need to know to communicate such as greeting rituals, styles of communication, etc.

Answer 6

Knowledge

Question 7

skills that are required to communicate or share information with other people from other cultures and social groups

Answer 7

Intercultural Communication Skills

Question 8

the way people communicate across cultures verbally and non-verbally

Answer 8

Communication Styles

Question 9

communication style where it tends to be indirect, harmoniously structured and understated

Answer 9

High Context Communication

Question 10

communication style where people are expected to speak one after another in an orderly, linear fashion

Answer 10

High Context Communication

Question 11

communication style where disagreements are personally threatening and it is important to solve it immediately

Answer 11

High Context Communication

Question 12

communication style where physical space is considered more communal

Answer 12

High Context Communication

Question 13

communication style where accuracy is valued and how well something is learned is important

Answer 13

High Context Communication

Question 14

communication style that can be observed in Japan, Greece and various Arab Nations

Answer 14

High Context Communication

Question 15

communication style where it tends to be linear, dramatic, precise and open

Answer 15

Low Context Communication

Question 16

communication style where words are used constantly

Answer 16

Low Context Communication

Question 17

communication style where disagreements are depersonalized and need not be resolved for work to continue

Answer 17

Low Context Communication

Question 18

communication style where when solutions are found, they tend to be rationally based

Answer 18

Low Context Communication

Question 19

communication style where privacy and personal space are highly valued

Answer 19

Low Context Communication

Question 20

communication style where verbal messages are explicit and direct words are valued above their context

Answer 20

Low Context Communication

Question 21

communication style where speed is valued and how efficiently something is done

Answer 21

Low Context Communication

Question 22

communication style that can be observed in US , Germany and various Scandinavian countries

Answer 22

Low Context Communication

Question 23

Forms of non-verbal communication

Answer 23

Eye Contact
Touch
Gestures
Physical Space
Facial Language
Paralanguage

Question 24

last component of intercultural communication competence which refers to appreciation and acceptance to the diversity of the culture and is able to communicate with culturally different others in an unexpected, interested and open manner

Answer 24

Attitude

Question 25

thinking of people who see the world from their own perspective and cannot fathom the idea that others do not have the same perspective

Answer 25

Egocentrism

Question 26

It is an illogical looking down on others without prior understanding of the culture or person

Answer 26

Prejudice

Question 27

an oversimplified belief about a culture or specified group of people

Answer 27

Stereotypes