Lesson 7 Flashcards

1
Q

What is rule 10 of the rules of engagement?

Adopt and require the use of a personnel

accountability system.

Maintain crew integrity at all times.

Fight fire aggressively but provide for safety first.

Abandon your position and retreat before deteriorating
conditions can harm you.

A

Abandon your position and retreat before deteriorating conditions can harm you

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2
Q

What does the term turnaround point relate to

A

air management plan

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3
Q

What is a primary product of a strong emphasis on SOP‘s

Reduced reflex time
Strong leadership
Reduced supervisory load
Operational efficiency

A

Operational efficiency *

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4
Q

What is the first step in layman‘s five step analysis of emergency situations

Rescue
Size-up
Facts
Probabilities

A

Facts

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5
Q

19.What is the third consideration of Layman’s situation assessment

Information
Procedure
Apparatus
Personnel

A

Personnel

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6
Q

20.What is Layman’s final step in the five-step process of size up

Compare the results with the plan.
Develop the plan of operation.
Commit and deploy.
Implement the plan.

A

Develop the plan of operation **

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7
Q

What is the end result of a good size up

Good tactical execution
An effective incident action plan
Unity of command
An incident command staff

A

And effective incident action plan

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8
Q

Which of the following is one of the most significant factors in size up
Visualization, communication, resources or maintaining focus

A

Visualization

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9
Q

During phase 2 of the NFPA size-up process, what is the basis for developing tactics and strategies

Adapting to changes in the situation

The resources available

Applying preincident information

Risk versus hazard

A

The resources available

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10
Q
  1. What are the two major components of the incident action plan

Risk and analysis

Tactics and strategies

Staffing and fire conditions
Resources and fire flow requirements

A

Tactics and strategies

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11
Q
  1. Who is responsible for completing the national fire incident reporting system documents

Chief fire official

Incident commander

Property owner (by hiring a private agency)	
Officer from the first-arriving engine company
A

Incident commander

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12
Q

What is the flammable liquid of choice for most amateur arsonists

A

Gasoline

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13
Q

What is Gordon Duponts dirty dozen?

A set of measures for reducing the frequency of human error

A set of cultural factors that are commonly found in low-performing organizations

A set of human factors that contribute to mistakes

A paradigm for exhaustive postincident analysis

A

A set of human factors that contribute to mistakes

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14
Q

What are the three elements of Helmreichs error management model?

A

Avoidance
Entrapment
Mitigating consequences

Avoid (ATM)
Trap
Mitigate

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15
Q

Gordon Dupont, dirty dozen human factors that contribute to tragedy

A
Lack of communication
Complacency
Lack of knowledge
Distraction
Lack of teamwork
Fatigue
Lack of resources
Pressure
Lack of assertiveness
Stress
Lack of awareness
Norms
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16
Q

six elements of the fire service CRM model?

A
Communication skills
Teamwork
Task allocation
Critical decision-making
Situational awareness
Debriefing
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17
Q
  1. Which of the following is one of the six elements of the fire service CRM model?

Problem ownership
Shared accountability
Latent conditions
Task allocation

A

Task allocation

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18
Q
  1. Which of the following is one of the three components of the triangle of leadership?

Consistency
Behavior
Social competence
Trust and respect

A

Trust and respect

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19
Q

The triangle of leadership components

A

Effective leadership
Trust and respect of subordinants
Demonstrates leadership skills

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20
Q
  1. According to James Reason, unsafe acts committed by people who are in direct contact with the situation or system are classified as which type of failure?

Passive
Active
Known
Latent

A

Active**

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21
Q
  1. Which skills promote synergy between the mechanical element and human players?

Inquiry and advocacy
Technology and fallibility
Activity and latency
Proactivity and teamwork

A

Inquiry and advocacy

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22
Q
  1. How do fire officers formally exercise leadership of a team?

Implied consent
Discipline
Rank and authority
Coaching and mentoring

A

Rank and authority

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23
Q
  1. Which of the following is one of the four critical areas of followership?

Understanding human behavior
Work ethic
Skills
Communication

A

Understanding human behavior

24
Q

What are the four critical areas of followership

A

Physical condition
Mental condition
Attitude
Understanding human behavior

25
Q
  1. Which term describes the division of responsibilities among individuals and teams in a manner that allows for their effective accomplishment?

Span of control

Task allocation

Division of labor

Resource management

A

Task allocation

26
Q
  1. For the purposes of task allocation, what should fire officers use to evaluate the strengths of an individual?

Interviews

Incident scene performance

Training exercises

Personnel evaluations

A

Training exercises

27
Q
  1. Which of the following is one of Kleins decision-making models?

Learned

Linear

Real time

Recognition primed

A

Recognition primed

28
Q
  1. Which of the following is one of the common human behavior factors that lead to a loss of situational awareness?

Ignoring out-of-context information
Too many options

Poorly defined objectives

Arrogance

A

Ignoring out-of-context information

29
Q
  1. What is the first step in the Lubnau and Okray five-step model for conducting a successful debriefing?

What went right?
What did you do?
Just the facts.
What went wrong?

A

Just the facts.

30
Q

What are the steps in the Lubnau and Okray five-step model for conducting a successful debriefing?

A
Just the facts
What did you do
What went wrong
What went right
What will you do about it
31
Q
  1. Who has the best opportunity to improve the safety and effectiveness of fire operations?

Fire officer
Training officer
Individual crew members
Debriefer

A

Fire Officer

32
Q
  1. According to Dr. James Reason, what is one of the two ways that holes appear in the layers of defense?
A

Latent conditions

33
Q

James reason identified two precursors to holes appearing in the layers of defense

A

Active failures and latent conditions

34
Q
  1. Okray and Lubnau developed a five-step model for __________.

problem solving
encouraging initiative
recommending change
error prevention

A

recommending change

35
Q
  1. A company officer directly oversees the application of the agencys _____ to the resolution of issues faced by the agency.

personnel, training, equipment, and apparatus
personnel, training, budget, and public information
equipment, apparatus, professional development, and travel
equipment, apparatus, customer service, and human resources

A

personnel, training, equipment, and apparatus

36
Q
  1. In the role of a supervisor, a company officer must balance:

motivation as a leader and role model.

acceptable risk while fulfilling objectives.

acceptable gain while fulfilling representation.

motivation and satisfaction in job performance

A

acceptable risk while fulfilling objectives.

37
Q
  1. The BEST approach for satisfying company officer responsibilities to the public is to:

administer all policies and procedures of the organization.
remember that officers are stewards of provided resources.
provide educational and training opportunities for unit members.
enforce safety regulations in order to provide a safe work environment.

A

remember that officers are stewards of provided resources.

38
Q
  1. Which of the following duties of the company officer include evaluating personnel performance and administering policies and procedures efficiently and equitably?

Administration
Inspection and investigation
Human resources management
Community and government relations

A

Human resources management

39
Q
49. Incendiary devices are tangible items that are classified as \_\_\_\_\_\_\_\_\_ evidence. 
physical 
demonstrative 
documentary 
admissible
A

demonstrative

40
Q
  1. What is of fundamental importance in the ability to quickly size up a fire situation?

Command presence

A standard operating procedure

Sectorization

A systematic approach

A

A systematic approach

41
Q
  1. Which of the following is one of the most significant factors in size-up?

Visualization

Communication

Resources

Maintaining focus

A

Visualization

42
Q
  1. Incendiary devices are tangible items that are classified as _________ evidence.

physical

demonstrative

documentary

admissible

A

demonstrative

43
Q
  1. Which of the following is one of Gordon Duponts dirty dozen?

Complacency

Unresolved conflict

Unclear objectives

Bureaucracy

A

Complacency

44
Q
  1. Which of the following is one of Gordon Duponts dirty dozen?

Norms

Freelancing

Situational awareness

Restlessness

A

Norms

45
Q
  1. Which of the following is one of the three elements of Helmreichs error management model?

Denial

Projection

Deflection

Avoidance

A

Avoidance

46
Q
  1. Which of the following is one of Gordon Duponts dirty dozen?

Fatigue

Culture

Overconfidence

Tradition

A

Fatigue

47
Q
  1. A company officer plays three roles in an organization that include supervisor, subordinate, and:

public servant.

private citizen.

grievance officer.

customer service manager.

A

public servant.

48
Q
  1. A good size-up requires officers to look carefully and assess what can be seen, and to ___________________ about what cannot be seen.

assume nothing

make reasonable assumptions

defer judgment

assume the worst

A

make reasonable assumptions

49
Q
  1. If a fresh oxygen supply is introduced to a fire in the smoldering phase, the fire will __________.
    Correct

flash over

roll over

resume the fully developed phase

self-extinguish

A

resume the fully developed phase

50
Q
  1. Who is responsible for conducting the fire cause investigation?

Chief fire official

Incident commander

Property owner (by hiring a private agency)

Officer from the first-arriving engine company

A

Incident commander

51
Q
  1. What is the fire investigators primary responsibility when conducting a fire investigation?

Develop a properly documented case.

Determine the point of origin.

Determine the identity of the arsonist.

Complete the NFIRS documentation.

A

Develop a properly documented case.

52
Q
  1. _______________ is the successful transfer and understanding of a thought from one person to another.

Information

Education

Communication

Message

A

Communication

53
Q
  1. A discrepancy between what is going on and what should be occurring is often the first indicator of ______________.

advocacy

freelancing

a miscommunication

an error

A

an error

54
Q
  1. Which of the following concepts must a new company officer learn and apply in order to meet the challenge of providing a safe and efficient unit of operation?

Experience

Leadership

Public service

Adminstration

A

Leadership

55
Q
  1. Company officers have a responsibility to _____ to represent their needs to the organization.

themselves

their subordinates

their superior officers

their immediate supervisor

A

their subordinates

56
Q
  1. Company officers have a responsibility to ____ to communicate the expectations of their new position.

the public

themselves

their family

their supervisors

A

their family