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SHARP > Lesson 7 > Flashcards

Lesson 7 Flashcards

1
Q

Psychological impact on an individual

A 
Confusion
Embarrassment 
Guilt 
Shame
Mistrust
Anxiety
Fear 
Stress
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2
Q

Victim coping mechanism

A

Denial-most common
Rationalization-logical way of making excuses
Avoidance- behave bizarrely
Adaptation- nothing can be done

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3
Q

Can SARCs and VAs promise confidently

A

No

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4
Q

Methods for resolving SH complaints

A

Anonymous complaint
Informal complaint
File a formal complaint

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5
Q

What are examples of informal complaints

A

Direct
3rd party
Chain of command

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6
Q

What is an informal complaint

A

Complaint that isnt on file in writing on Da form 7746

Nit subject to time limit

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7
Q

What are examples of formal complaints

A

Filed using da form 7746 and follows a timeline

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8
Q

What are some examples of anonymous complaints

A

Letter under commanders door

Comes with mfr

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SHARP (6 decks)

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