LESSON 6: Barriers to Effective Listening Flashcards
1
Q
pretending to be listening, demonstrated by nodding or giving reactions but making no effort to understand the message
A
Pseudolistening
2
Q
listening to parts of the message about certain topics that interest them
A
Selective Listening
3
Q
when someone takes an innocent comment as an attack to other people
A
Defensive Listening
4
Q
listening to gather information that will be used against the speaker
A
Ambushing
5
Q
turning out or avoiding listening to specific topics
A
Insulated Listening
6
Q
when listeners fail to perceive the hidden meaning of a message by ignoring non-verbal cues or the speaker’s use of language
A
Insensitive Listening
7
Q
demonstrated by people labelled as conversational narcissists
A
Stage hogging
