LESSON 4: Barriers of Intercultural Communication

Question 1

belief that one’s own culture is better and is illustrated when people evaluate others based on their cultural practices and beliefs

Answer 1

Ethnocentrism

Question 2

mental categorization of general, often inaccurate, representation of a particular group depending on one’s observations and experiences in interacting with its members (cognition)

Answer 2

Stereotyping

Question 3

positive or negative feeling towards individuals belonging to a particular race, social class, religion, and sexual identity, among others (attitude)

Answer 3

Prejudice

Question 4

negative behaviour caused by prejudice or stereotyping; may be personal or collective and involves verbal insults, avoidance, physical violence, and genocide (behaviour)

Answer 4

Discrimination