LESSON 5.1 Flashcards
Types of Communication according to context:
intrapersonal comunication
interpersonal comunication
extend comunication
organizational comunication
intercultural communication
communication within oneself
intrapersonal communication
communication between two or more people
interpersonal communication
- involves the use of electronic media.
- also known as computer-mediated communication
extended communication
focuses on the role that communication plays in organizational contexts
organizational communication
two types of organizational structure
formal structure
infromal structure
defines who one should communicate with for a particular issue or how one should communicate.
formal structure
Types of Formal Structure
downward communication
upward communication
horizontal communication
crosswise communication
is the flow of information and messages from a higher level inside an organization to a lower one.
Example. manager to employee
downward communication
is the line of communication through which subordinates can convey information, to their seniors.
Example: employee to manager.
upward communication
also called lateral communication, involves the flow of messages between individuals and groups on the same level of an organization.
Example: Communication among different managers of different departments.
horizontal communication
takes place when people working at the same level
Example: For example, if the subordinates of production department report to the supervisor of marketing department.
crosswise communication
comes from unofficial channels of message flow. Also known as ‘grapevine’ (gossip) messages coming from the different levels of the organization are transmitted.
- occurs due to dissatisfaction of some employees
informal structure
occurs between or among people having different linguistic, ethnic, social, religious, gender, and professional backgrounds
intercultural communication
