LESSON 5

Question 1

Communication can be classified according to:

Answer 1

communication mode
purpose and style
context

Question 2

Types of Communication According to Mode

Answer 2

verbal
non-verbal
visual

Question 3

refers to the use of words in relaying a message either in oral or written modes.

Answer 3

verbal communication

Question 4

Factors to consider in effective verbal communication:

Answer 4

volume
pitch
rate
pauses
articulation
pronouncation

Question 5

Qualities of an Effective Speaking Voice

Answer 5

voice quality
intelligibility
variety

Question 6

referred to as the timber or tone color of the voice.

Answer 6

voice quality

Question 7

ticulacy or understandability of the speakers voice

Answer 7

intelligibility

Question 8

flexibility of the speaker’s voice

Answer 8

variety

Question 9

exercise for voice quality

Answer 9

improve breathing control
improve quality of tone

Question 10

exercise for intelligibility

Answer 10

to achieve the proper level of loudness
to apply the right syllable
to increase distinctness of articulation
to encourage acceptable pronounciation

Question 11

exercise for variety

Answer 11

rate
pitch
force or volume

Question 12

7 C’s of Effective Communication

Answer 12

completeness
conciseness
consideration’
clarity
concreteness
courtesy
correctness

Question 13

Active Listening involves the following elements:

Answer 13

decoding
interpreting
comprehending
decision-making
giving feedbacks

Question 14

Techniques for Improving Listening Skills

Answer 14

Attention
interest
motivation

Question 15

(Griffin) refers to things that prevent the listener from listening effectively

Answer 15

listener interference

Question 16

listener interference:

Answer 16

lengthy speeches
use of highly technical and formal language
differences between speaker and audience

Question 17

process of communication through sending and receiving wordless messages.

Answer 17

non-verbal communication

Question 18

Purposes of bodily actions:

Answer 18

to substitute words
to reinforce words and voice
to create feeling states for himself and his listeners

Question 19

Non-verbal forms

Answer 19

physical appearance
eye contact
facial expression
posture
gesture
proxemics
time
geographical location
silence
object language
tactile communication
paralanguage

Question 21

By definition, it is the practice of graphically representing information to efficiently, effectively create meaning.

Answer 21

Visual communication

Question 22

examples of visual communication

Answer 22

infographics
visual pun
sign
symbol
imagery
maps
graphs

Question 23

is a pun involving an image or images.

Answer 23

visual puns

Question 24

defined as a humorous phrase that suggests two or more meanings by exploiting multiple meanings of words, or of similar-sounding words

Answer 24

verbal pun

Question 25

is a joke exploiting the different possible meanings of an image and word or the fact that there are words which sound alike but have different meanings.

Answer 25

pun