LESSON 5 Flashcards
Communication can be classified according to:
communication mode
purpose and style
context
Types of Communication According to Mode
verbal
non-verbal
visual
refers to the use of words in relaying a message either in oral or written modes.
verbal communication
Factors to consider in effective verbal communication:
volume
pitch
rate
pauses
articulation
pronouncation
Qualities of an Effective Speaking Voice
voice quality
intelligibility
variety
referred to as the timber or tone color of the voice.
voice quality
ticulacy or understandability of the speakers voice
intelligibility
flexibility of the speaker’s voice
variety
exercise for voice quality
improve breathing control
improve quality of tone
exercise for intelligibility
to achieve the proper level of loudness
to apply the right syllable
to increase distinctness of articulation
to encourage acceptable pronounciation
exercise for variety
rate
pitch
force or volume
7 C’s of Effective Communication
completeness
conciseness
consideration’
clarity
concreteness
courtesy
correctness
Active Listening involves the following elements:
decoding
interpreting
comprehending
decision-making
giving feedbacks
Techniques for Improving Listening Skills
Attention
interest
motivation
(Griffin) refers to things that prevent the listener from listening effectively
listener interference
listener interference:
lengthy speeches
use of highly technical and formal language
differences between speaker and audience
process of communication through sending and receiving wordless messages.
non-verbal communication
Purposes of bodily actions:
to substitute words
to reinforce words and voice
to create feeling states for himself and his listeners
Non-verbal forms
physical appearance
eye contact
facial expression
posture
gesture
proxemics
time
geographical location
silence
object language
tactile communication
paralanguage
By definition, it is the practice of graphically representing information to efficiently, effectively create meaning.
Visual communication
examples of visual communication
infographics
visual pun
sign
symbol
imagery
maps
graphs
is a pun involving an image or images.
visual puns
defined as a humorous phrase that suggests two or more meanings by exploiting multiple meanings of words, or of similar-sounding words
verbal pun
is a joke exploiting the different possible meanings of an image and word or the fact that there are words which sound alike but have different meanings.
pun
