Lesson 4 - Building solutions with Agile product delivery (13%) Flashcards

1
Q

Why Agile Product Delivery

A

In order to achieve Business Agility, Enterprises must rapidly
increase their ability to deliver innovative products and services. To be sure that the Enterprise is creating the right Solutions for the right Customers at the right time, they must
balance their execution focus with a Customer focus.

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2
Q

What does a Customer Centric Businessess generate?

A

Greater profits
Increased employee engagement
More satisfied customers

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3
Q

What does Customer centric governments and non profits create?

A

The resiliency, sustainability and alignment needed to fulfill their mission

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4
Q

What is a Customer Centric mindset

A

It takes into account the effects that it will have on its end users when making a decision.
Understand the customer needs
Focus on the customer’Think like a customer
Know the customer lifetime value
Build whole product solutions.

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5
Q

What is design thinking?

A

is a clear and continuous understanding of the target market,
Customers, the problems they are facing, and the jobs to be done.

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6
Q

What are the two spaces in Design Thinking? In order

A

Understand the Problem
Design the right solution

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7
Q

In the problem space what 2 things must you do?

A

Discover (Gamba walks)
Define (Personas and Empathy Maps

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8
Q

In the solution space what are the 2 things you must do?

A

Develop (Journey maps and story maps)
Deliver (prototypes)

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9
Q

What should the right solution be

A

Desirable
Viable
Feasible
Sustainable

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10
Q

Where in Deisgn Thinking do Epics and Features sit?

A

they are part of the intersection of problem and solution.

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11
Q

What is an Empathy Map?

A

It is a tool that helps teams develop deep shared understanding and empathy for the customer. This is used in the Define area of the Problem Space.

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12
Q

Empathy Maps identify?

A

Who
Do (what do they need to do)
See
Say
Hear
Do (what do they do?)
Think and Feel

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13
Q

What is a customer journey Map

A

Used to design the end-to-end Customer experience

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14
Q

What is a story map?

A

Used to to capture workflows
Starting conditions
Activities/tasks that the user must perform
Ending condition

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15
Q

What is the Program Backlog

A

The holding area for upcoming features that will address user needs and deliver benefits for a SINGLE ART

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16
Q

What does the Program Backlog contain

A

Features and Enablers taht are needed to build the Architectural Runway

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17
Q

Who has responsibility for the Program Backlog

A

Product Management

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18
Q

Who IS responsible for the Solution Backlog

A

Solution Management

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19
Q

What does the solution backlog contain

A

Capabilities and Enablers that can span MULTIPLE ARTs and is intended to advance the Solution and build its architectural runway.

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20
Q

What is WSJF

A

Weighted Shortest Job First

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21
Q

How are backlog items estimated

A

Story Points

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22
Q

The vision is a description of past past, present and future state of the product.
True/False

A

False the vision is a description of the future stae of the product

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23
Q

How does the Feature Benefit Hypothesis help?

A

justifies development cost and provides business perspective for decision-making

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24
Q

When is the Acceptance Criteria for a Feature defined?

A

During the Program Backlog refinement

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25
Q

What requirements are reflected n a feature

A

Functional and Non-functional

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26
Q

A Feature should fit in how many PIs

A

One

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27
Q

What implements a Feature

A

A Story

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28
Q

How many types of stories are in an iteration?

A

An enabler story and a User story

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29
Q

What type of work is included in an enabler story

A

Exploration, architecture, infastructure and compliance

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30
Q

What does auser story capture?

A

user voice form to capture role, activity and goal

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31
Q

Does a story need to fit in one PI?
True/False

A

False; A story needs to fit in one Iteration. They can be developed in days and are relatively easy to estimate.

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32
Q

What does the story pint represent

A

Volume
Complexity
Knowledge
Uncertainty

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33
Q

How do prioritize features

A

Based on Lean economics. Need to know 2 things?
Cost of Delay (CoD) in deliverying value (if youcan only identify one thing THIS IS IT!)
Cost to implement the value

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34
Q

How do calculate WSJF

A

Cost of Delay/Job duration or size

35
Q

Which job doe you give prefence to:

A

The job with the shortest duration and highest CoD

36
Q

What are the Components of Cost Delay

A

User Business Value
Time Criticality
Risk Reduction and Opportunity Enablement (RR&OE)

37
Q

Who are the WSJF stakeholders:

A

Business Ownes, Product Managers, Product Owners and System Architects

38
Q

What is Program Increment Planning (PI)

A

cadence-based event that serves as the heartbeat of the Agile Release Train (ART),

39
Q

What does the PI planning session do for the shared mission and vision?

A

It aligns all the teams on the ART to the shared Mission and Vision.

40
Q

How long should a PI planning event be

A

2 days

41
Q

How often should a PI planning event occur

A

Every 8 - 12 weeks

42
Q

Who is involved in the PI planning session

A

Everyone

43
Q

Who owns story planning and high level estimation

A

Development Teams

44
Q

Who provides governance, interfaces and dependancies

A

Architect/Engineering and UX

45
Q

What are the inputs to PI Planning

A

Vision
Program Backlog
Top 10 Features

46
Q

What is the output of PI pLanning?

A

Team and Program PI Objectives
Program Board
along with: Communication, Estimated Capacity, Objectives and risk management

47
Q

What are the PI Objectives

A

business summaries of what each team intends to deliver in
the upcoming PI.

48
Q

Do you include Uncommitted Objectives in the PI Objectives?

A

Yes

49
Q

Are uncommitted objectives included in the committment

A

nO

50
Q

Do uncommitted objectives count when calculating the load?

A

Yes

51
Q

What does the first day agenda of a PI Planning event include:

A

Business Context
Product Vision
Architecture Vision and development practices
Planning context
Team Breakouts that develop draft plans and identify risks
Draft Plan review
Management Review and Problem Solving

52
Q

What does Day 2 of PI Planning include?

A

Planning adjustments
Team Breakouts (develop final plans and refine risks and impediments while Business owner assign BV to Objectives)
Final Plan Review
Program Risk Review (ROAMed)
PI confidence vote
Plan rework
Planning Retro and moving forward

53
Q

The PI PLanning brief is for

A

Executives
Product Manager
System Architect

54
Q

What is the Product Owners responsibility in PI planning

A

You have the content authority to make decisions at the user Story level

55
Q

What is the Scrum Masters role in PI Planning?

A

responsibility is to manage the timebox, the dependencies, and the ambiguities

56
Q

What is the Agile Teams responsibility

A

is to define user Stories, plan them into the Iteration, and work out interdependencies with other teams

57
Q

How do you establish velocity

A

By looking at the average output of the last iterations

58
Q

How do you calcuate your capacity

A

For every full time agile member consider an 8 subtract 1 for PTO days. Estimate other stories from that benchmark

59
Q

who reviews all final plans

A

Final plans are peer reviewed by Teams and Business owners

60
Q

What is the agenda for plan review

A

Changes to capacity and oad
Final PI objectives with BV
Program risks and impediments
Q&A

61
Q

What does ROAMing risks represent

A

Resolved - addressed and no longer a risk
Owned - Someonehas taken responsibility
Accepted - Nothing more can be done.
Mitigated - there is a plan to adjust as necessary

62
Q

What is the confidence vote?

A

A committment to do meet PI objectives
Agreement to escelate immediately so corrective action can be taken

63
Q

What are the Team events for an Agile Team

A

Interation Planning
Daily Standup
Iteration Review
Backlog Refinement
Iteration Review

64
Q

What are the ART events

A

PI planning
SoS
PO Sync
System Demo
Prepare for PI Planning
Inspect and Adapt

65
Q

Who is in the ART Sync

A

SOS and PO to coordinate progress

66
Q

How often should you demo the full system increment

A

every 2 weeks

67
Q

How often should you have an Innovation and Planning Iteration

A

The last iteration n a PI

68
Q

What are the 3 aspects of Inspect and Adapt

A

PI System Demo
Quantitative and Qualitative Measurement
Problem Solving workshop

69
Q

What is the time box for Inspect and Adapt

A

3 - 4 hours per PI

70
Q

Who needs to attend the Inspect and Adapt event

A

Teams and Stakeholders

71
Q

Who leads the PI Demo (current state of the solution)

A

Product Management, POs and System Team

72
Q

Who should attend the PI Demo

A

Business Owners, ART Stakeholders, Product management, Scrum Masters, RTE and Teams

73
Q

How do you measure ART Predictability

A

A report that compares actual BV achieved to planned Business Value

74
Q

What 2 things does DevOps maximize

A

Speed and Stability

75
Q

What is the CALMR approach to DevOPs

A

Culture
Automation
Lean Flow
Measurement (Full stack telemetry)
Recovery

76
Q

What does the Continuous Delivery Pipeline use for Release on Demand

A

Continuus exploration
Continuous Integration
Continuous Deployment

77
Q

What is continuous exploration steps for understanding the Customers Needs?

A

Hypothesize
Collaborate & Research (Product Management)
Architect
Synthesize (WSJF & PI PLanning)

78
Q

What is the critical technical practice for Continuous Integration

A

Develop
Build
Test (end to end)
Stage

79
Q

What are the steps to Continuous Deployment so you can release on Demand

A

Deploy
Verify
Monitor
Respond

80
Q

What are the steps for Release on Demand

A

Release
Stabilize and Operate
Measure
Learn

81
Q

What is the Architectural Runway

A

Architectural Runway is existing code, hardware components, marketing branding guidelines, etc., that enable near-term
business Features.

82
Q

What builds the Runway

A

Enablers

83
Q

Who consumes the runway

A

Features