Lesson 4 - Building solutions with Agile product delivery (13%) Flashcards
Why Agile Product Delivery
In order to achieve Business Agility, Enterprises must rapidly
increase their ability to deliver innovative products and services. To be sure that the Enterprise is creating the right Solutions for the right Customers at the right time, they must
balance their execution focus with a Customer focus.
What does a Customer Centric Businessess generate?
Greater profits
Increased employee engagement
More satisfied customers
What does Customer centric governments and non profits create?
The resiliency, sustainability and alignment needed to fulfill their mission
What is a Customer Centric mindset
It takes into account the effects that it will have on its end users when making a decision.
Understand the customer needs
Focus on the customer’Think like a customer
Know the customer lifetime value
Build whole product solutions.
What is design thinking?
is a clear and continuous understanding of the target market,
Customers, the problems they are facing, and the jobs to be done.
What are the two spaces in Design Thinking? In order
Understand the Problem
Design the right solution
In the problem space what 2 things must you do?
Discover (Gamba walks)
Define (Personas and Empathy Maps
In the solution space what are the 2 things you must do?
Develop (Journey maps and story maps)
Deliver (prototypes)
What should the right solution be
Desirable
Viable
Feasible
Sustainable
Where in Deisgn Thinking do Epics and Features sit?
they are part of the intersection of problem and solution.
What is an Empathy Map?
It is a tool that helps teams develop deep shared understanding and empathy for the customer. This is used in the Define area of the Problem Space.
Empathy Maps identify?
Who
Do (what do they need to do)
See
Say
Hear
Do (what do they do?)
Think and Feel
What is a customer journey Map
Used to design the end-to-end Customer experience
What is a story map?
Used to to capture workflows
Starting conditions
Activities/tasks that the user must perform
Ending condition
What is the Program Backlog
The holding area for upcoming features that will address user needs and deliver benefits for a SINGLE ART
What does the Program Backlog contain
Features and Enablers taht are needed to build the Architectural Runway
Who has responsibility for the Program Backlog
Product Management
Who IS responsible for the Solution Backlog
Solution Management
What does the solution backlog contain
Capabilities and Enablers that can span MULTIPLE ARTs and is intended to advance the Solution and build its architectural runway.
What is WSJF
Weighted Shortest Job First
How are backlog items estimated
Story Points
The vision is a description of past past, present and future state of the product.
True/False
False the vision is a description of the future stae of the product
How does the Feature Benefit Hypothesis help?
justifies development cost and provides business perspective for decision-making
When is the Acceptance Criteria for a Feature defined?
During the Program Backlog refinement
What requirements are reflected n a feature
Functional and Non-functional
A Feature should fit in how many PIs
One
What implements a Feature
A Story
How many types of stories are in an iteration?
An enabler story and a User story
What type of work is included in an enabler story
Exploration, architecture, infastructure and compliance
What does auser story capture?
user voice form to capture role, activity and goal
Does a story need to fit in one PI?
True/False
False; A story needs to fit in one Iteration. They can be developed in days and are relatively easy to estimate.
What does the story pint represent
Volume
Complexity
Knowledge
Uncertainty
How do prioritize features
Based on Lean economics. Need to know 2 things?
Cost of Delay (CoD) in deliverying value (if youcan only identify one thing THIS IS IT!)
Cost to implement the value