lesson 3: training and development

Question 1

what are the different learning principles?

Answer 1

-modeling
-feedback and reinforcement
-massed v distributed learning
-goal-setting
-individual differences
-active practice and repetition

Question 2

this determines who among the employees need training or retraining

Answer 2

personal analysis

Question 3

the use of personal behavior to demonstrate the desired behavior to be learned

Answer 3

modeling

Question 4

learning by getting comments or feedback from trainees themselves, trainers, and fellow trainees, which can help individuals realize what they’re doing wrong

Answer 4

feedback and reinforcement

Question 5

learning by giving training through either few, long hours of training or series of short hours of training

Answer 5

massed. v distributed learning

Question 6

learning through the explanation of training goals and objectives by the trainers

Answer 6

goal-setting

Question 7

training programs that take into account and accommodate the individual differences of trainees

Answer 7

individual differences

Question 8

learning through the giving of frequent opportunities to trainees to do their job task properly

Answer 8

active practice and repetition

Question 9

this phase involves stating the instructional objectives that describe the knowledge, skills and attitudes that have to be acquired to be able to perform well

Answer 9

designing the training program

Question 10

various types of training program implementation include on-the-job training, apprenticeship training classroom instruction, audio-visual method, simulation method and e-learning

Answer 10

implementing the training program

Question 11

the positive effects of the training program may be seen by assessing the participants’ reactions and their behavior

Answer 11

evaluating the training

Question 12

developing employees is a part of an organizations’ career management program and its goal is to match the individual employee

Answer 12

employee development

Question 13

are related to each other because the employees’ excellent or poor performance also determines the compensation given to them

Answer 13

compensation/wages and performance evaluation

Question 14

types of compensation

Answer 14

-direct compensation
-indirect compensation
-nonfinancial compensation

Question 15

include workers’ salaries, incentive pays, bonuses and commissions

Answer 15

direct compensation

Question 16

include workers’ salaries, incentive pays, bonuses and commissions

Answer 16

direct compensation

Question 17

includes benefits given by employers other that financial remunerations, examples are travel, educational and health benefits

Answer 17

indirect compensation

Question 18

includes recognition programs, being assigned to do rewarding jobs or enjoying management support, ideal work environment and convenient work hours

Answer 18

nonfinancial compensation

Question 19

related to fairness, it is a motivation theory focusing on employees’s response to the pay that they receive

Answer 19

pay equity

Question 20

predicts that employees are motivated to work well because of the attractiveness of the rewards or benefits that they may possibly receive

Answer 20

expectancy theory

Question 21

bases of compensation

Answer 21

-piecework basis
-hourly basis
-daily basis
-weekly basis
-monthly basis

Question 22

these are fulfilled through appraisal/evaluation programs that provide information that may be used as basis for compensation

Answer 22

administrative purposes

Question 23

may also make use of it for recruitment and selection of potential employees

Answer 23

human resource planning

Question 24

these are fulfilled through appraisal/evaluation programs that provide information about employees’ performance and strengths

Answer 24

developmental purposes

Question 25

performance evaluation method designed to find out if the employee possess important work characteristics

Answer 25

trait methods

Question 26

performance appraisal method where each characteristic is to be evaluated

Answer 26

graphic rating scale

Question 27

performance evaluation that requires the rater to choose from the statements purposely designed to distinguish positive and negative performance

Answer 27

forced-choice method