Lesson 3 Flashcards
What are the different types of team
Homogenuous teams: same culture
Token teams: one dominant culture, minority of other cultures
Bicultural teams: two cultures
Multicultural teams: several cultures
What are the strengths of multicultural teams
Increased creativity and innovation.
Broader perspective.
What are the weaknesses of multicultural teams
Less effective communication.
Increased conflict.
Lack of cohesion, invisible relationships.
Lower alignment on task.
What are the conditions to make an effective multicultural team
Inclusiveness (communication)
Creativity
Awareness of bias
What are the two types of strategies for managing multicultural groups, explain
Task strategies
- create a sense of purpose
- structure the task
- assign roles and responsibilities
- react decisions
Process strategies
- focus on teambuilding
- choose how to communicate
- elicit participation
- resolve conflict
- evaluate performance
What is the MBI approach
Map: understand the differences
Bridge: communicate across the differences
Integrate: manage the differences
What are the stages of group formation
Forming: getting to know one another
Storming: finding your place within the team (conflict)
Norming: found a way to work together
Performing: becoming successful
Adjourning: how to reach a conclusion
What does GLOBE stand for
Global Leadership and Organizational Behavior Effectiveness
What is the goal of GLOBE
in what way are cultural values connected to organizational practices, leadership, economic competitiveness of societies, and the humane condition and its members.
What is the focus of GLOBE
Focus on societies, not countries
What does “as it is” mean in the context of GLOBE
how you put it into practice
What does “should be” mean in the context of GLOBE
how high you value the dimension
What are the GLOBE dimensions
Uncertainty avoidance, Power distance, Institutional collectivism I, In-group collectivism II, Gender egalitarianism, Assertiveness, Performance orientation, Humane orientation, Future orientation
What is the dimension “uncertainty avoidance” (GLOBE)
How much uncertainty you can handle
What is the dimension “power distance” (GLOBE)
Who makes decisions in an organization
What is the dimension “institutional collectivism I” (GLOBE)
The degree to which organizational and societal institutional practices encourage and reward collective distribution of resources and collective action
What is the dimension “in-group collectivism II” (GLOBE)
The degree to which individuals express pride, loyalty, and cohesiveness in the organizations or families