Lesson 3 Flashcards

1
Q

What are the different types of team

A

Homogenuous teams: same culture
Token teams: one dominant culture, minority of other cultures
Bicultural teams: two cultures
Multicultural teams: several cultures

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2
Q

What are the strengths of multicultural teams

A

Increased creativity and innovation.
Broader perspective.

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3
Q

What are the weaknesses of multicultural teams

A

Less effective communication.
Increased conflict.
Lack of cohesion, invisible relationships.
Lower alignment on task.

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4
Q

What are the conditions to make an effective multicultural team

A

Inclusiveness (communication)
Creativity
Awareness of bias

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5
Q

What are the two types of strategies for managing multicultural groups, explain

A

Task strategies
- create a sense of purpose
- structure the task
- assign roles and responsibilities
- react decisions

Process strategies
- focus on teambuilding
- choose how to communicate
- elicit participation
- resolve conflict
- evaluate performance

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6
Q

What is the MBI approach

A

Map: understand the differences
Bridge: communicate across the differences
Integrate: manage the differences

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7
Q

What are the stages of group formation

A

Forming: getting to know one another
Storming: finding your place within the team (conflict)
Norming: found a way to work together
Performing: becoming successful
Adjourning: how to reach a conclusion

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8
Q

What does GLOBE stand for

A

Global Leadership and Organizational Behavior Effectiveness

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9
Q

What is the goal of GLOBE

A

in what way are cultural values connected to organizational practices, leadership, economic competitiveness of societies, and the humane condition and its members.

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10
Q

What is the focus of GLOBE

A

Focus on societies, not countries

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11
Q

What does “as it is” mean in the context of GLOBE

A

how you put it into practice

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12
Q

What does “should be” mean in the context of GLOBE

A

how high you value the dimension

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13
Q

What are the GLOBE dimensions

A

Uncertainty avoidance, Power distance, Institutional collectivism I, In-group collectivism II, Gender egalitarianism, Assertiveness, Performance orientation, Humane orientation, Future orientation

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14
Q

What is the dimension “uncertainty avoidance” (GLOBE)

A

How much uncertainty you can handle

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15
Q

What is the dimension “power distance” (GLOBE)

A

Who makes decisions in an organization

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16
Q

What is the dimension “institutional collectivism I” (GLOBE)

A

The degree to which organizational and societal institutional practices encourage and reward collective distribution of resources and collective action

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17
Q

What is the dimension “in-group collectivism II” (GLOBE)

A

The degree to which individuals express pride, loyalty, and cohesiveness in the organizations or families

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18
Q

What is the dimension “gender egalitarianism” (GLOBE)

A

The degree to which a collective minimizes gender inequality

19
Q

What is the dimension “assertiveness” (GLOBE)

A

The degree to which individuals are assertive, confrontational, and aggressive in their relationships with others.

20
Q

What is the dimension “performance orientation” (GLOBE)

A

How organizations value performance over relationships

21
Q

What is the dimension “humane orientation” (GLOBE)

A

The degree to which a collective encourages and rewards individuals for being fair, altruistic, generous, caring and kind to others.

22
Q

What is the dimension “future orientation” (GLOBE)

A

The degree to which an organization plans, invests, and works for the future

23
Q

What are the 10 GLOBE clusters

A

Eastern Europe, Middle East, Confucian Asia, Southern Asia, Latin America, Nordic Europe, Anglo, Germanic Europe, Latin Europe, Sub-Sahara Africa

24
Q

To what cluster do the following countries belong: Greece, Hungary, Albania, Slovenia, Poland, Russia, Georgie, Kazakhstan

A

Eastern Europe

25
Q

To what cluster do the following countries belong: Turkey, Kuwait, Egypt, Morocco, Qatar

A

Middle East

26
Q

To what cluster do the following countries belong: Singapore, Hong Kong, Taiwan, China, South Korea, Japan

A

Confucian Asia

27
Q

To what cluster do the following countries belong: Philippines, Indonesia, Malaysia, India, Thailand, Iran

A

Southern Asia

28
Q

To what cluster do the following countries belong: Ecuador, El Salvador, Colombia, Bolivia, Brazil, Guatemala, Argentina, Costa Rica, Venezuela, Mexico

A

Latin America

29
Q

To what cluster do the following countries belong: Denmark, Finland, Sweden

A

Nordic Europe

30
Q

To what cluster do the following countries belong: Canada, USA, Australia, Ireland, England, South Africa, New Zealand

A

Anglo

31
Q

To what cluster do the following countries belong: Austria, Netherlands, Switzerland, Germany

A

Germanic Europe

32
Q

To what cluster do the following countries belong: Israel, Italy, Switzerland, Spain, Portugal, France

A

Latin Europe

33
Q

To what cluster do the following countries belong: Zimbabwe, Namibia, Zambia, Nigeria, South Africa

A

Sub-Sahara Africa

34
Q

What is the Confucian Asia cluster (explanation)

A

Confucian teaching rests on three essential values: Filial piety, humaneness, and ritual

35
Q

What is the Sourtern Asia cluster (explanation)

A

Countries with different religions and ethnic groups

36
Q

What is leadership

A

The ability of an individual to influence, motivate, and enable others to contribute toward the effectiveness and success of their organization

37
Q

What are the six dimensions culturally endorsed implicit leadership

A

Charasmatic/value-based, Team-oriented, Participative, Humane-oriented, Autonomuous, Self-protective

38
Q

What is the “charasmatic/value-based” dimension (Leadership)

A

being a visionary, inspirational, self-sacrificing, trustworthy, decisive, and performance oriented

39
Q

What is the “team-oriented” dimension (leadership)

A

collaborative, inclusive, diplomatic, not malicious, administratively competent

40
Q

What is the “participative” dimension (leadership)

A

not oppressive

41
Q

What is the “humane-oriented” dimension (leadership)

A

modesty and sensitivity to other people

42
Q

What is the “autonomous” dimension (leadership)

A

Autonomous and unique

43
Q

What is the “self-protective” dimension (leadership)

A

self-centered, status conscious, conflict inducing, face saving, and procedural

44
Q

What are the cultural value orientations (detailed)

A

Time focus: monochronic/polychronic
Time orientation: past/present/future
Space: public/private
Power: hierarchy/equality
Structure: individualism/collectivism
Communication: high context/low context
Action: doing/being
Competition: competitive/cooperative