Lesson 27: Manage Printers and Scanners

Question 1

Which Apple technology helps you find printers and print without downloading or installing printer drivers?

Answer 1

AirPrint helps you find printers and print without downloading or installing printer drivers.

Question 2

What does the CUPS do?

Answer 2

CUPS manages printing for macOS Catalina, including local and shared printing.

Question 3

How can you select a new printer driver for a configured printer?

Answer 3

It depends on the printer.

From Printing & Scanning preferences, sometimes you can select a new printer driver from the Options & Supplies dialog.

In many cases, to select a new printer driver for a configured printer, you must delete and then add the printer again.

Question 4

Which two actions might you need to take to find and connect a Windows-based computer to your CUPS-shared print service?

Answer 4

The CUPS-shared print service allows network clients to locate your shared printer configurations using Bonjour.

However, different versions of Windows might require you to add additional drivers.

Network clients can also enter your Mac computer’s IP address or DNS host name to access your Mac shared print service.

Question 5

Under what circumstances can a standard (non-administrative) user configure a printer?

Answer 5

Assuming the default settings for macOS Catalina, a standard user can configure only directly attached or local network printers from the Print dialog.

Also, the appropriate drivers must be installed before the standard user configures the printer.

Question 6

How does sleep mode affect users’ access to shared print services?

Answer 6

Users can’t access shared print services on a Mac in sleep mode.

To ensure that sleep mode doesn’t interfere with shared printing, you can either disable your Mac computer’s automatic sleep activation or enable “Wake for Wi-Fi network access” from Energy Saver preferences.

Question 7

How do you create a PDF document?

Answer 7

In any Print dialog, click the PDF button.

You can then choose one of the options in the pop-up PDF menu to save or send the new PDF file.

Question 8

What are the three ways you can access a printer queue app?

Answer 8

1. If a printer queue is open, you can click its icon in the Dock.
2. If the printer queue disappears from the Dock before you can click it, you can open Printers & Scanners preferences, select the queue on the left, and click Open Printer queue.
3. You can also manually open a printer queue from the Finder by navigating to ~/Library/Printers and then double-clicking a printer.

Question 9

What’s a potential quick fix if it appears that a configured printer has a problem?

Answer 9

If your printers are having problems, you can reset the printing system by Control-clicking in the printer list and then choosing “Reset printing system.”