Lesson 27: Communication and Collaboration

Question 1

a method of communication in which there is a significant delay between the transmission and the receipt of the information because the receiver can choose when he or she wants to review the information

Answer 1

Time-Shifting Communications

Question 2

a personal diary or journal on a Web site; people who respond to the comments in the blogs are notified when the blog is updated; also used for marketing

Answer 2

Blog

Question 3

are keyword descriptions to identify images or text, to simplify the search process

Answer 3

Tags

Question 4

refers to good manners and proper behaviors when communicating through electronic media

Answer 4

Netiquette

Question 5

occur instantly or without noticeable delay; in the order of milliseconds and sometimes microseconds, so they make it faster and easier for people to connect and share information

Answer 5

Real-time Communications

Question 6

often referred to as texting or instant messaging (IM), is a text-based form of communication primarily used for conversational text; can be sent from a computer, a cell phone, or another mobile device

Answer 6

Text Messaging

Question 7

was introduced in 1994; a service provided by phone, web or mobile communications systems for text messaging

Answer 7

Short Messaging Service (SMS)

Question 8

extends the core capability of SMS and enables you to send messages that include multimedia content

Answer 8

Multimedia Messaging Service (MMS)

Question 9

talking to other people in real time on the Internet; can be text, sound, or video

Answer 9

Chatting

Question 10

Chatters exchange comments in a ____ ____ provided by a network or online service

Answer 10

Chat Room

Question 11

technology that enables the delivery of voice communications and multimedia sessions using Internet Protocol; is widely used to conduct online meetings and training

Answer 11

VoIP (Voice over Internet Protocol)

Question 12

a method of publishing files (primarily audio files) to the Internet that can be downloaded for playback on a computer or a mobile device

Answer 12

Podcast

Question 13

referred to as a Webinar

Answer 13

Web Conferencing

Question 14

a presentation, lecture, workshop, or seminar that is transmitted over the Web

Answer 14

Web Conferencing

Question 15

is using a computer to transmit audio and video data

Answer 15

Video Conferencing

Question 16

a computer program that allows participants in a video conference to interact and make changes to a document

Answer 16

Interactive Whiteboard

Question 17

enables you to communicate with friends, family, and colleagues by voice, video, and instant messaging

Answer 17

Audio-Visual Communication: VoIP Service (Skype)

Question 18

a term used to describe a variety of Web-based platforms, applications, and technologies that enable people to keep in touch with friends, find people with similar interests, and build relationships online; also used for marketing

Answer 18

Social Media

Question 19

information shared on a social network may include photos, videos, age, gender, interests, contacts, and geographical location

Answer 19

Social Media

Question 20

offer privacy settings to limit information access to selected groups, such as friends, family members, or colleagues

Answer 20

Social Media Sites

Question 21

an intense, online verbal argument

Answer 21

Flaming (Bashing)

Question 22

using Internet technology to intentionally harass, threaten, embarrass, or target another person

Answer 22

Cyberbullying

Question 23

an oral communication; untrue statements that can damage a person’s or a company’s reputation or character

Answer 23

Slander

Question 24

a written communication; untrue statements that can damage a person’s or a company’s reputation or character

Answer 24

Libel