Lesson 2.1: The Business Processes (General) Flashcards
is a work system whose activities are devoted to capturing, transmitting, storing, retrieving, manipulating and displaying information.
information system
An information system is a work system whose activities are devoted to _____, _____, ______, ______, _______ and ________ information.
in order:
capturing transmitting storing retrieving manipulating displaying
T/F As such, information systems inter-relate with data systems on the one hand and activity systems on the other.
True
emphasizes mathematically based, normative models to study information systems, as well as the physical technology and formal capabilities of these systems.
technical approach
What are the contemporary approaches to information systems?
- Information systems are sociotechnical systems.
- The technical approach emphasizes mathematically based, normative models to study information systems, as well as the physical technology and formal capabilities of these systems.
Why information system is important?
- Information systems gain their importance by processing the data from company inputs to generate information that is useful for managing your operations.
- To increase the information system’s effectiveness, you can either add more data to make the information more accurate or use the information in new ways.
is the information produced by a system or process from a specific input.
output
Types of Information System
- transaction processing systems
- decision support systems
- knowledge management systems
- learning management systems
- database management systems
- office information systems.
is a cycle of processes that support the organization’s learning activities:
Information Management
basic activities of information management / cycle of processes of information management
- identifying information needs
- acquiring information
- organizing and storing information
- developing information products and services
- distributing information
- and using information
Information systems are also known as
sociotechnical systems
Although they are composed of machines, devices, and “hard” physical technology, they require substantial ____, _______, and _______ investments to make them work properly
social, organizational and intellectual
a growing part of the information systems field, does not ignore technology, but tends to focus on non-technical solutions concentrating instead on changes in attitudes, management and organizational policy, and behavior.
behavioral approach
Contemporary Approaches to Information Systems
Technical Approaches
Behavioral Approaches
What covered by technical approaches?
Management Science
Computer Science
Operations Research
What covered by behavioral approaches?
Psychology
Economics
Sociology
T/F Technology must be changed and designed, sometimes even “de-optimized,” to fit organizational and individual needs.
true
the performance of a system is optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained.
sociotechnical perspective
The behavioural approach looks at the _____, _______, and _______ aspects of the system.
psychological, sociological and economic
Behavioral Approach deals with issues of:
Design
Implementation
Business Integration
Management
This approach is based on the impact of the behaviour and also on the response of the people in the organization.
Behavioural Approach
Three things emphasized in Technical approach
- mathematically based models to study an information system,
- looks at physical technology and formal capability of the system,
- the emphasis at identifying solutions that can be represented by formulas.
