Lesson 2: Your Role as a Technical Writer Flashcards

1
Q

Novice technical writers sometimes blur the distinctions between academic or professional writing and technical writing.

A

True

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2
Q

The rhetorical situation is the relationship between the four elements of the rhetorical triangle.

A

True

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3
Q

People who read technical documents are more tolerant of mistakes than readers of other kinds of documents.

A

False

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4
Q

Pretentious language can help build your credibility with the reader.

A

False

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5
Q

Omitting damaging facts from a document is an ethical issue.

A

True

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6
Q

Emails cannot be subpoenaed as evidence in legal disputes.

A

False

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7
Q

In a communication dilemma, a writer faces two sides of a moral issue and must choose one.

A

True

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8
Q

Making inaccurate statements to avoid missing a deadline is perfectly okay.

A

False

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9
Q

Outside sources that you consult to write a technical document must be credited within the body of your text.

A

True

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10
Q

Technical writing is similar to academic and professional writing.

A

True

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11
Q

What does all technical writing do?

A

Solves a problem

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12
Q

What is the role of the communicator in the rhetorical triangle?

A

The communicator must establish credibility with their audience.

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13
Q

How can a writer establish credibility?

A

By analyzing the needs of their audience, ensuring their writing is error free, and using inclusive language

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14
Q

All technical writing can be described as _____.

A

Reader centered

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15
Q

When analyzing an audience, the writer needs to asses _____.

A

The social affiliations of their audience

The age, job title, and cultural background of their audience

The education level of their audience

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16
Q

What is the most important factor in crafting the message?

A

Completing an audience assessment

17
Q

In terms of ethics, what is expected of a technical writer?

A

To know when and how to act; to know how not to act

18
Q

Most technical documents written for a company are bound by law. When are company documents not bound by a code of ethics?

A

Never

19
Q

What should all technical writers do when using outside information?

A

Cite it appropriately