Lesson 2 Flashcards
Define Business competence (of an IT manager)
The set of business and interpersonal knowledge/skills
Two dimensions of business competence (for IT manager)
- Organization-specific knowledge/skills
2. Interpersonal & management knowledge/skills
Antecedents of organization-specific knowledge/skills
- Organization overview
- Organization unit
- Organization responsibility
- IT-Business integration
Antecedents of interpersonal & management knowledge/skills
- Knowledge networking
- Interpersonal communication
- Leadership
Define IT competence (for IT manager)
The set of IT-related knowledge and experience that a manager possesses
Two dimensions of IT competence
- IT knowledge
2. IT experience
Antecedents of IT knowledge
- Technology
- Application portfolio
- System development
- IT management
- Access to IT knowledge
Antecedents of IT experience
- Experience in IT projects
- Experience in IT management
Mission-Critical Resources Theory
- Firm possess resources
- Firms achieve competitive advantage because of some resources
- A resource creates sustainable competitive advantage (SCA) if it is VRAINN
What does VRAINN stand for?
Valuable Rare Appropriable Inimitable Non-substitutable Non-mobile
Two types of company resources
Asset: tangible or intangible things firms use in their processes
Capability: repeatable patterns of actions in the use of assets