Lesson 2 Flashcards

1
Q

Define Business competence (of an IT manager)

A

The set of business and interpersonal knowledge/skills

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2
Q

Two dimensions of business competence (for IT manager)

A
  1. Organization-specific knowledge/skills

2. Interpersonal & management knowledge/skills

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3
Q

Antecedents of organization-specific knowledge/skills

A
  • Organization overview
  • Organization unit
  • Organization responsibility
  • IT-Business integration
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4
Q

Antecedents of interpersonal & management knowledge/skills

A
  • Knowledge networking
  • Interpersonal communication
  • Leadership
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5
Q

Define IT competence (for IT manager)

A

The set of IT-related knowledge and experience that a manager possesses

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6
Q

Two dimensions of IT competence

A
  1. IT knowledge

2. IT experience

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7
Q

Antecedents of IT knowledge

A
  • Technology
  • Application portfolio
  • System development
  • IT management
  • Access to IT knowledge
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8
Q

Antecedents of IT experience

A
  • Experience in IT projects

- Experience in IT management

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9
Q

Mission-Critical Resources Theory

A
  1. Firm possess resources
  2. Firms achieve competitive advantage because of some resources
  3. A resource creates sustainable competitive advantage (SCA) if it is VRAINN
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10
Q

What does VRAINN stand for?

A
Valuable
Rare
Appropriable
Inimitable 
Non-substitutable
Non-mobile
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11
Q

Two types of company resources

A

Asset: tangible or intangible things firms use in their processes

Capability: repeatable patterns of actions in the use of assets

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